Christina White
Blakely,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level scaler position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Trey Harrell
12.2022 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Scale House Operator
Bird Song Peanuts
09.2020 - Current
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained tidy work area to reduce likelihood of accidents.
- Enhanced customer satisfaction by providing prompt and accurate weighing services.
- Followed up with customers to handle delays or other issues.
- Communicated with operators to share information related to product.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
- Provided superior customer service through attentive listening, clear communication, and positive interactions with clients from diverse backgrounds.
- Used [Software] to track products as they arrived at and departed from facility.
- Ensured equipment functionality by conducting routine maintenance checks on scales and related equipment.
- Greeted customers and provided excellent service to internal and external clients.
- Reduced downtime during peak periods by effectively managing queue lines for incoming trucks awaiting weigh-in services.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Dispatched orders to drivers for efficiency.
- Achieved safer working conditions by enforcing strict safety guidelines for all scale house visitors.
- Played an active role in emergency response situations as needed, assisting with site evacuations or other safety-related procedures.
- Assisted in inventory management by tracking incoming materials, updating stock levels, and informing site personnel of shortages or surplus.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Weighed and measured [Type] materials and updated records with collected data.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Education
GED -
Bainbridge College
Bainbridge, GA06-2008
Skills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Cash handling
- Memory retention
- Food presentation
- Point of sale operation
- Allergy awareness
- Personal grooming
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Food handling safety
- Guest relations
- Complaint resolution
- Basic math
- Order processing
- Plate carrying techniques
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Guest engagement
- Food running
- Guest seating
- Order accuracy
- Service prioritization
- Performance improvement
- Food safety practices
- Supply restocking
- Table bussing
- Positive and professional
Timeline
Waitress Trainee
Trey Harrell
12.2022 - Current
Scale House Operator
Bird Song Peanuts
09.2020 - Current
GED -
Bainbridge College
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