Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Williams

Peoria,IL

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Packaging Engineer

Morton Industries LLC
01.2021 - 05.2024
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Designed and developed operating processes for converting and refining raw materials into products.
  • Gathered and organized documents, drawings, and specification packages.
  • Read and analyzed blueprints and project documentation to develop workflows and strategies.
  • Applied mechanical problem solving skills to develop creative solutions for quality products.

Customer Service Coordinator

Accredo Specialty Pharmacy
01.2018 - 07.2021
  • Led the implementation of a new CRM system, improving data management and customer communication processes
  • Ensured all prescriptions were filled in accordance with state and federal regulations
  • Assisted customers with questions and inquiries regarding medications
  • Supported pharmacists with filling prescriptions, entering data, and other administrative tasks.

Customer Service Representative

GeoSearch
12.2019 - 01.2017
  • Assisted in the installation and configuration of telecommunications equipment
  • Responded to customer inquiries via telephone, email, and chat
  • Troubleshot, diagnosed, and resolved technical problems in a timely manner.

Education

Associate of Science - General Studies

Lone Star College System
The Woodlands, TX

High School Diploma - General

Peoria High School
Peoria, IL
05.2008

Skills

  • Quality Control Standards
  • Part positioning
  • Manufacturing process understanding
  • Production Problem Documentation
  • Critical Thinking
  • Multitasking
  • Problem-solving abilities
  • Time management abilities
  • Self Motivation
  • Quality Assurance

Timeline

Packaging Engineer

Morton Industries LLC
01.2021 - 05.2024

Customer Service Representative

GeoSearch
12.2019 - 01.2017

Customer Service Coordinator

Accredo Specialty Pharmacy
01.2018 - 07.2021

Associate of Science - General Studies

Lone Star College System

High School Diploma - General

Peoria High School

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Christina Williams