Christina Williams
Peoria,IL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Packaging Engineer
Morton Industries LLC
01.2021 - 05.2024
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Designed and developed operating processes for converting and refining raw materials into products.
- Gathered and organized documents, drawings, and specification packages.
- Read and analyzed blueprints and project documentation to develop workflows and strategies.
- Applied mechanical problem solving skills to develop creative solutions for quality products.
Customer Service Coordinator
Accredo Specialty Pharmacy
01.2018 - 07.2021
- Led the implementation of a new CRM system, improving data management and customer communication processes
- Ensured all prescriptions were filled in accordance with state and federal regulations
- Assisted customers with questions and inquiries regarding medications
- Supported pharmacists with filling prescriptions, entering data, and other administrative tasks.
Customer Service Representative
GeoSearch
12.2019 - 01.2017
- Assisted in the installation and configuration of telecommunications equipment
- Responded to customer inquiries via telephone, email, and chat
- Troubleshot, diagnosed, and resolved technical problems in a timely manner.
Education
Associate of Science - General Studies
Lone Star College System
The Woodlands, TXHigh School Diploma - General
Peoria High School
Peoria, IL05.2008
Skills
- Quality Control Standards
- Part positioning
- Manufacturing process understanding
- Production Problem Documentation
- Critical Thinking
- Multitasking
- Problem-solving abilities
- Time management abilities
- Self Motivation
- Quality Assurance
Timeline
Packaging Engineer
Morton Industries LLC
01.2021 - 05.2024
Customer Service Representative
GeoSearch
12.2019 - 01.2017
Customer Service Coordinator
Accredo Specialty Pharmacy
01.2018 - 07.2021
Associate of Science - General Studies
Lone Star College System
High School Diploma - General
Peoria High School
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