Christina Williams
Lebanon,MO
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Host Home Provider
Self-employeed
Lebanon, MO
05.2015 - 12.2025
- Actively participated in case reviews and provided input as needed for client care plans or changes in service delivery models.
- Assisted clients in developing life skills such as budgeting, cooking, and job searching.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted with crisis intervention when needed; deescalating volatile situations while maintaining appropriate boundaries.
- Assisted clients with maintaining good personal hygiene.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Maintained detailed records of services performed on clients.
Casher/Customer Service Representative
Target
Lakeland, FL
03.2013 - 02.2015
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Supported sales team members to drive growth and development.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Developed positive relationships with customers through friendly interactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Glendale High School
Springfield06-1996
Skills
- Case management
- Crisis intervention
- Health monitoring
- Life skills training
- Record keeping
- Customer service
- Venipuncture techniques
- Patient care
- Sample collection
- Medical terminology
- Equipment maintenance
- Professional communication
- Customer relationship management
- Point of sale operation
- Cash management
- Transaction processing
Certification
- Med Aid 1 certified
- CPR certified
Timeline
Host Home Provider
Self-employeed
05.2015 - 12.2025
Casher/Customer Service Representative
Target
03.2013 - 02.2015
High School Diploma -
Glendale High School