Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Willis

Southaven,MS

Summary

I have worked in many settings taking care of all ages of people. I have been in charge of maintaining records, for children and adult patients. I have run a self employed in home childcare business. I have attended several continuing education classes in many areas of child development, office management, & customer service representation skills.

Overview

23
23
years of professional experience

Work History

Administrative Unit Coordinator

Methodist Le Bonheur Healthcare
06.2023 - Current
  • Streamlined patient admissions by efficiently managing and organizing medical records.
  • Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care
  • Improved patient satisfaction by addressing inquiries promptly, escalating concerns to relevant staff when necessary.
  • Facilitated smooth shift transitions by preparing detailed nursing reports and ensuring complete handover of responsibilities.
  • Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
  • Expedited discharge processes by accurately documenting patient progress notes and communicating with appropriate personnel.
  • Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy.
  • Demonstrated adaptability and resilience by providing support during periods of high census or staff shortages, ensuring continuity of care for all patients.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
  • Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
  • Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.

Teacher Interventionist

Desoto County Schools
03.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Childcare Provider

Self-employeed
01.2018 - 08.2022
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

Front Desk Receptionist Manager

Goulds
08.2012 - 08.2013
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Administrative Unit Coordinator

Baptist Memorial Hospital East
05.2001 - 01.2002
  • Streamlined patient admissions by efficiently managing and organizing medical records.
  • Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
  • Boosted communication between healthcare providers with accurate scheduling of patient appointments and procedures.
  • Ensured staff adherence to hospital policies through timely dissemination of regulatory updates and guidelines.

Education

The University of Tennessee - Knoxville
Knoxville, TN

Brooke Point High School
Stafford, VA
06.1999

Skills

  • Charting
  • Patient Flow
  • Document Control
  • Employee Coaching
  • New Admissions
  • Medical Terminology
  • Software Knowledge
  • Progress Monitoring
  • Paperwork Processing
  • Multidisciplinary team collaboration
  • Critical thinking abilities
  • Records Management
  • Critical Thinking

Timeline

Administrative Unit Coordinator

Methodist Le Bonheur Healthcare
06.2023 - Current

Teacher Interventionist

Desoto County Schools
03.2023 - Current

Childcare Provider

Self-employeed
01.2018 - 08.2022

Front Desk Receptionist Manager

Goulds
08.2012 - 08.2013

Administrative Unit Coordinator

Baptist Memorial Hospital East
05.2001 - 01.2002

The University of Tennessee - Knoxville

Brooke Point High School

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Christina Willis