Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Languages
Work Availability
Timeline
SalesAssociate

Christina Wilson

North Little Rock

Summary

Dynamic administrative professional with a robust background in management, correspondence, and human resources, complemented by exceptional organizational skills and meticulous attention to detail. Proven ability to oversee diverse needs while addressing challenges through strong problem-solving and task prioritization capabilities. Dedicated team player with demonstrated strengths in insurance, customer service, and time management, consistently fostering positive relationships and exceeding goals. Committed to maintaining organized and safe work environments, eager to leverage skills to contribute to the success of a forward-thinking organization.

Overview

35
35
years of professional experience

Work History

Sales Associate

Bath & Body Works
10.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Insurance Agent

Assurance, IQ
08.2021 - 04.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
  • Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.

Independent Insurance Agent

Self Employed
11.2018 - 08.2021
  • Promoted Supplemental, Health and Life Insurance policies successfully across Arkansas and 19 other states through networking and cold calling, through several insurance companies.
  • Sold both common and specialized policies to area businesses and individuals.
  • Set up clients with new policies, including calculating premiums and establishing payment methods.

Sales Associate

Dillard's
02.2018 - 11.2018
  • Helped customers navigate store, complete sales, maintain inventory and process returns.

Sales Associate

Victoria's Secret
11.2017 - 02.2018
  • Helped customers navigate store, complete sales, maintain inventory and process returns.

Patient Information Advocate II Neuroscience/Cardiology

Arkansas Children's Hospital
08.2002 - 02.2005
  • Facilitated communication between patients, family members, and medical staff.
  • Collaborated with team members to meet daily demands and handle challenging projects.
  • Completed all tasks promptly and with minimal oversight.
  • Coordinated operations between 14 interdisciplinary clinics to meet daily objectives and goals.

Office Manager

Mardel's
08.2000 - 02.2003
  • Supervised work of office, administrative and customer service employees to verify adherence to quality standards, HR, deadlines, and proper procedures.
  • Compiled financial accounts, store inventory and sales which were then submitted to corporate.
  • Oversaw office activities, including accounts payable and receivable, reception, and mail management as well as store inventory.

Business and Customer Service Manager

Office Depot
08.1993 - 08.1997
  • Managed day to day operations, including personnel activities, strategic scheduling, inventory, and customer experience control.
  • Handled business finances, including supervising accounts payable, receivable, for the Business Service Department.
  • Designed Stationary and Business Cards for numerous customers, while helping others out with newsletters.

Guest Service Specialist

Target
08.1990 - 08.1993
  • Kept guest services department operating efficiently with skilled administrative support and well-organized supplies.
  • Satisfied guest needs with prompt, knowledgeable service.

Education

Bachelor of Arts - English and Accounting

University of Arkansas at Little Rock
Little Rock, Arkansas
02.2021

Skills

  • Customer service

  • Problem-solving skills

  • Time management

  • Verbal/written communication

  • Sales expertise

  • Retail store operations

  • Point of sale operation

  • Clear oral/written communication

  • Bookkeeping

  • Office management

  • Organizational skills

  • Office administration

ADDITIONAL INFORMATION

Versed in current industry standards in bookkeeping, accounting, computer software, healthcare and insurance through work, college and continuing education courses.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Bath & Body Works
10.2024 - 04.2025

Insurance Agent

Assurance, IQ
08.2021 - 04.2024

Independent Insurance Agent

Self Employed
11.2018 - 08.2021

Sales Associate

Dillard's
02.2018 - 11.2018

Sales Associate

Victoria's Secret
11.2017 - 02.2018

Patient Information Advocate II Neuroscience/Cardiology

Arkansas Children's Hospital
08.2002 - 02.2005

Office Manager

Mardel's
08.2000 - 02.2003

Business and Customer Service Manager

Office Depot
08.1993 - 08.1997

Guest Service Specialist

Target
08.1990 - 08.1993

Bachelor of Arts - English and Accounting

University of Arkansas at Little Rock

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