Christina Wolff
Anniston,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Zaxbys
Britni Hammett
Oxford, AL
09.2023 - Current
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
Assistant Manager
Donna Davis
Anniston, AL
02.2014 - 11.2022
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Education
GED -
Weaver High School
Weaver, AL03-2004
Skills
- Problem-Solving
- Leadership
- Data Entry
- Analytical Thinking
- Multitasking
Timeline
Zaxbys
Britni Hammett
09.2023 - Current
Assistant Manager
Donna Davis
02.2014 - 11.2022
GED -
Weaver High School
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