Summary
Overview
Work History
Education
Skills
Timeline
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Christina Woodfin

Anna,TX

Summary

I am a Human Resources professional with a culture-first mindset, eager to advance in my career. My passion lies in fostering meaningful relationships as a trusted partner and curating an exceptional employee experience. I am committed to contributing positively to the workplace environment and eager to take the next step in my professional journey.

Overview

13
13
years of professional experience

Work History

Human Resources Generalist

Epsilon
Irving, TX
12.2023 - Current
  • As the HR Business Partner overseeing the Creative and Media Teams totaling 250 employees, I collaborate closely with both the Chief Media Officer, the Senior Vice President of Creative and their respective Leadership Teams. I actively contribute to UDM Changes, Performance Calibrations, and effectively address various employee relations issues, fostering a relationship built on trust that enhances my ability to support the team.
  • Extend support to leaders and employees across diverse business units, including Finance, Analytics, Marketing, Sales, Product, Creative, and Data Teams, totaling over eight hundred employees. My role spans the entire employee lifecycle, encompassing onboarding, offboarding, training, coaching, and performance management.
  • Demonstrate leadership by managing events for the EPIC Irving Team, successfully executing over 8 events so far in 2024, positively impacting 1,000+ lives in the Irving Community.
  • Collaborate with several COE's in order to plan and achieve set outcomes across our business units.
  • Responded promptly to inquiries from employees and Management regarding global mobility issues. Advising on best practices related to global mobility policies, such as taxation regulations across multiple jurisdictions.

HR Coordinator

Epsilon
Irving, TX
10.2022 - 12.2023
  • As the HR Business Partner overseeing the Creative Team totaling 130 employees, I collaborate closely with the Senior Vice President of Creative and her Leadership Teams. I actively contribute to UDM Changes, Performance Calibrations, and effectively address various employee relations issues, fostering a relationship built on trust that enhances my ability to support the team.
  • Extend support to leaders and employees across diverse business units, including Finance, Analytics, Marketing, Sales, Product, Creative, and Data Teams, totaling over eight hundred employees. My role spans the entire employee lifecycle, encompassing onboarding, offboarding, training, coaching, and performance management.
  • Pioneered process improvements for Performance Improvement Plan trackers used by both Groupe and the HRBP organization within Epsilon. This ensures accurate data for our team and Legal Team, facilitating informed decision-making.
  • Demonstrate leadership by managing events for the EPIC Irving Team, successfully executing over 8 Outreach events in 2023, positively impacting 1,000+ lives in the Irving Community.
  • Collaborate with the Senior Director, Human Resources Business Partner to develop and implement human resources strategies aligning with business objectives.
  • Conduct surveys and exit interviews with current and departing employees, identifying areas for improvement and providing constructive feedback to leadership for continuous enhancement of company practices.
  • Execute employee status changes, meticulously maintaining human resources systems and employee records to uphold accurate data utilized by the entire organization.
  • Enhance and maintain our shared HRC SharePoint for streamlined processes and consistent day-to-day operations across the organization.

Human Resource & Payroll Associate

Earthbound Trading Company
Grapevine, TX
10.2021 - 10.2022
  • Orchestrated comprehensive support for a network of 50+ stores and a workforce exceeding 600 associates. Spearheaded employee relations initiatives, handling investigations into complaints and policy violations. Collaborated seamlessly with leadership to devise and implement robust HR policies and procedures, ensuring alignment with organizational goals.
  • Thoroughly audited new hire paperwork, I-9 forms, and diligently addressed payroll discrepancies, benefit inquiries, and employment law matters. Conducted insightful exit interviews for both home office and field sales personnel, gathering valuable feedback to enhance organizational practices.
  • Demonstrated proficiency in managing workers' compensation claims, meticulously filing and documenting to streamline processes and ensure compliance. Effectively oversaw OSHA reporting for the entire company, maintaining strict adherence to regulatory requirements.

CRA/High Net Worth Service Associate

Fidelity Investments
Westlake, TX
09.2020 - 09.2021
  • Elevated customer satisfaction through the delivery of informed and affable service, skillfully resolving issues and contributing to heightened customer return rates.
  • Ensured meticulous record-keeping and audit readiness by maintaining accurate documentation, promptly identifying and rectifying trade errors to uphold compliance standards.
  • Proficiently executed trades across various financial instruments, including equity, options, mutual funds, UITs, fixed income, and alternative investments, showcasing a comprehensive understanding of the market.
  • Demonstrated resilience and professionalism in high-pressure scenarios, expertly diffusing tense situations and maintaining composure to ensure optimal customer interactions.
  • Held a fully licensed broker-dealer status, with Series 7 and 63 licenses, attesting to a high level of expertise and adherence to regulatory requirements in the financial industry.

General Manager/Senior Assistant Manager

Domino's Pizza
Austin & DFW Area, TX
08.2011 - 09.2020
  • Led and directed teams of 15 or more, overseeing all facets of employee relations, from conducting interviews and hiring to auditing paperwork, managing employee relations issues, handling payroll, and orchestrating offboarding processes.
  • Demonstrated adaptability and effective management of diverse personalities, fostering team growth and cohesion.
  • Achieved recognition as the recipient of the prestigious Rookie General Manager award nationwide in 2014, surpassing 5,000 stores, for outstanding performance and revenue enhancement.
  • Attained a distinguished 5 Star rating on a nationally regulated Operations Evaluation Report conducted by Domino's, showcasing excellence in operational efficiency and management.
  • Consistently positioned a store within the top 10 nationally for service times, reflecting a commitment to delivering exceptional customer experiences.

Education

BBA - Human Resources Management

University of North Texas
Denton, TX
05.2026

Associate of Arts - General Studies

North Central Texas College
Gainesville, TX
05.2023

Skills

  • Recruitment
  • Compliance
  • Administer Training Modules
  • Human Resources Management
  • HR Policies and Procedures Expertise
  • Performance Evaluation
  • Human Resources Audits
  • Performance Management
  • Employee Retention
  • ADP
  • Training and Development
  • New Employee Orientations
  • Microsoft Office and Docusign
  • Employee Relations
  • Exceptional Communicator
  • Project Planning
  • Exit Interviews
  • Staff Training and Development
  • Complex Problem-Solving
  • Organizational Development
  • Policies Implementation
  • Cost Reductions
  • HR Policy/Procedure Development
  • Data Evaluation
  • Manager Coaching and Training
  • HR Information Systems
  • HRIS Applications Proficient
  • Management Development
  • Conflict Resolution Tactics
  • Workplace Diversity Cultivation
  • Reviewing Compliance
  • Legal Compliance
  • ADP Workforce Now
  • Employee Feedback and Recognition
  • Cross-Functional Collaboration
  • Improving Organizational Standards
  • Human Resources Operations

Timeline

Human Resources Generalist

Epsilon
12.2023 - Current

HR Coordinator

Epsilon
10.2022 - 12.2023

Human Resource & Payroll Associate

Earthbound Trading Company
10.2021 - 10.2022

CRA/High Net Worth Service Associate

Fidelity Investments
09.2020 - 09.2021

General Manager/Senior Assistant Manager

Domino's Pizza
08.2011 - 09.2020

BBA - Human Resources Management

University of North Texas

Associate of Arts - General Studies

North Central Texas College

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Christina Woodfin