Christina Woods

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Managing Scheduling for insulation for insulation jobs
• Monitor, answer emails and phone calls
• Use Workday daily for Scheduling
• Administrative and custodial duties

Facilitated prompt and accurate service to all guests. Specific job duties include crew supervision, prep and production, inventory entry, customer service problem solving, prepare orders, cashier, cleanliness and food safety.

• Directed and supervised team of 7 engaged in food preparation and customer service development
• Managed to found coverage for short shifts
• Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues
• Took on additional job duties during unexpected backlog, resulting in meeting project target date
• Worked different stations to provide optimal coverage and meet production goals
• Coached team members in techniques necessary to complete job tasks

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
• Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
• Recorded available tables after seating each party using specialized seating software
• Kept detailed payment records throughout shift to complete cash and card payments
• Checked identification for minimum age for sale of alcoholic beverages
• Assisted managers with quickly resolving service- and food-related issues
• Bussed and reset tables to keep dining room and work areas clean
• Increased sales significantly by upselling higher-end products to customers
• Monitored seating area and checked restrooms regularly to keep spotless
• Used cash registers and credit card machines to cash out customers
• Used slow periods to restock supplies, ice, trays and delivery bags

• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
• Relieved classroom teacher during breaks and maintained order and structure in classroom.
• Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Organized and guided skills practice, research and memorization tasks for students

• Organized and prepared lease agreements for their current and new tenants of specialty retail/kiosk program at Denver International Airport.
• Aided colleagues, managers and customers through regular communication and assistance.
• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
• Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
• Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
• Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
• Notarized legal documents

• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Created PowerPoint presentations for business development purposes.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Handled client correspondence and tracked records to foster office efficiency.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coached new employees on administrative procedures, company policies and performance standards.
• Performed research to collect and record industry data.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Arranged rapid office equipment repair and maintenance with vendors.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation
• Handled client correspondence and tracked records to foster office efficiency
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel
• Generated reports and typed letters in Word and prepared PowerPoint presentations