Christina Worbington
San Angelo,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Office Manager
Advanced Service Group
08.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
- Processed customer invoices, credit memos and payments within established timelines.
- Audited billing records to verify accuracy and completeness.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Reconciled accounts receivable to general ledger.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Assistant to the Director
Wesley Trinity Daily Bread
04.2022 - 10.2022
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Oversaw purchasing and organization of food inventory.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Wrote reports, executive summaries and newsletters.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Veterinary Receptionist
Western Veterinary Hospital
07.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Benefits Counselor
Area Agency On Aging
10.2018 - 04.2021
- Provided knowledgeable advice on benefits matters such as eligibility and coverage for Medicare.
- Provided subject matter expertise on eligibility, coverage and other benefits matters.
- Collected documents and checked applications for completeness before submission.
- Answered questions with friendly and knowledgeable support.
- Explained advantages and limitations of different benefit programs and policies.
- Cultivated and deepened relationships with local businesses.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Data Entry Specialist
Surety Data
03.2009 - 10.2018
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
- Scanned documents and saved in database.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
- Searched, extracted and interpreted information to determine correct input procedure.
- Organized, sorted, and checked input data against original documents.
Education
Accounting
Colorado Technical University
Online02.2025
High School Diploma -
Central High School
San Angelo, TX05.2015
Skills
- Employee Supervision
- Inventory Control
- Compliance Monitoring
- Supply Management
- Billing
- Expense Reporting
- Customer Service
- Administrative Support
- Data Entry
- Excellent Multi-Tasking Ability
- Microsoft Office
- Quickbooks
Timeline
Office Manager
Advanced Service Group
08.2022 - Current
Assistant to the Director
Wesley Trinity Daily Bread
04.2022 - 10.2022
Veterinary Receptionist
Western Veterinary Hospital
07.2021 - 04.2022
Benefits Counselor
Area Agency On Aging
10.2018 - 04.2021
Data Entry Specialist
Surety Data
03.2009 - 10.2018
Accounting
Colorado Technical University
High School Diploma -
Central High School
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