Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Student
Self
02.2023 - Current
Assisted in organizing study materials and resources for effective learning outcomes.
Collaborated with peers on group projects to enhance teamwork and communication skills.
Researched academic topics to support coursework and improve understanding of subject matter.
Utilized digital tools for note-taking and project management to streamline study processes.
Searched at library and in scholarly databases to locate necessary information for research projects.
Initiated peer feedback system for class assignments, improving writing and research skills.
Quality Assurance Analyst
Elavon, Inc
04.2019 - 02.2023
Developed and executed comprehensive test plans for software applications to ensure quality and functionality.
Analyzed user feedback and test results to identify trends, driving continuous improvement initiatives in quality assurance practices.
Mentored junior analysts on best practices in testing methodologies and tools, fostering team skill development and knowledge sharing.
Collaborated with cross-functional teams to define requirements and improve testing processes, enhancing product delivery efficiency.
Conducted regression testing to validate system functionality after updates, ensuring consistent performance across applications.
Department Manager
Hobby Lobby
01.2015 - 04.2019
Led daily operations, ensuring team efficiency and adherence to company policies.
Managed inventory levels, optimizing stock replenishment and reducing waste.
Implemented training programs for new staff, enhancing onboarding experience and productivity.
Streamlined processes, improving workflow efficiency across departments.
Processed customer transactions accurately and efficiently using POS systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
CNA
Bristol Regional Medical Center
07.2009 - 01.2015
Administered daily patient care, ensuring comfort and safety through attentive support.
Assisted nursing staff with medical procedures, enhancing efficiency in patient treatment workflows.
Monitored vital signs and reported changes to healthcare team, maintaining accurate patient records.
Trained and mentored junior CNAs, fostering a collaborative environment and improving service delivery.
Enhanced patient satisfaction by providing compassionate and attentive care.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.