Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christina Wyrick

Centerville

Summary

Dynamic business owner with a proven track record at Christy’s Paints and Pallets, excelling in operations management and client relationship management. Successfully implemented marketing strategies that boosted brand awareness and customer satisfaction. I created a business with a lot of repeat clients.

Overview

22
22
years of professional experience

Work History

Owner/Operator

Christy’s Paints and Pallets
08.2017 - 05.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Worked with customers to setup events.
  • Setup pop up events for customers to come and paint signs.

Childcare Provider

USAF Child Development Center
04.2010 - 07.2011
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Sales Associate

Ashley Furniture Homestore
07.2009 - 03.2010
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Store Manager

Pier One Imports
05.2004 - 10.2009
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Manager

Total Tan
05.2001 - 05.2004
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Hermantown High School
Hermantown MN

Associate of Applied Science - Sales And Marketing

Lake Superior College
Duluth, MN

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Personnel management
  • Operations oversight
  • Inventory management
  • Strategic planning
  • Operational reporting
  • Budget development
  • Business operations management
  • Client relationship management

Accomplishments

As a Pier 1 store manager our store was one of the top performing stores in our region. We also had the highest profitability, earning many bonuses for myself, that I in turn put into rewards for my staff, since it was a team effort to be a top performing store. I created a te with very little turnover.

Timeline

Owner/Operator

Christy’s Paints and Pallets
08.2017 - 05.2023

Childcare Provider

USAF Child Development Center
04.2010 - 07.2011

Sales Associate

Ashley Furniture Homestore
07.2009 - 03.2010

Store Manager

Pier One Imports
05.2004 - 10.2009

Manager

Total Tan
05.2001 - 05.2004

High School Diploma -

Hermantown High School

Associate of Applied Science - Sales And Marketing

Lake Superior College

Similar Profiles

CREATE PROFILE