Christina Ybarra

Student Services

• Conducting one-on-one sessions with students to assess their academic needs, goals, and challenges
• Developing personalized success plans for each student, incorporating academic, career, and personal development goals
• Offering guidance on course selection, time management, and study skills to enhance overall academic performance
• Collaborating with faculty, staff, and community partners to create a supportive and inclusive learning environment
• Identifying and addressing barriers to student success, providing appropriate interventions and resources
• Organizing and facilitating workshops and seminars on various topics related to student success and personal development
• Monitoring students' progress and adjusting success plans as needed to ensure continuous improvement
• Assisted with the coordination of campus events and activities to promote student engagement
• Serving as a liaison between students and campus resources, ensuring seamless access to academic and support services
• Contributing to developing and implementing initiatives to enhance student satisfaction and retention
• MMA Champion TSI Coach: One of two designated coaches at Eastfield Campus responsible for serving as the primary point of contact any inquiries related to FTIC TSI (First Time-In-College Texas Success Initiative)
• Assisted in coordinating and facilitating group advising sessions during peak registration periods
• Housed at the Opportunity Central Dallas College-Forney campus one day a week to serve the community.
• Actively engages in facilitating and supporting PUSH registration events at local high schools, ensuring a seamless enrollment experience for students.
• Collaborated with fellow Success Coaches to share best practices, resources, and insights for better coaching outcomes.
• Mentored new Success Coaches by sharing expertise on proven coaching methods, tools, and techniques.

TRIO Upward Bound

• Participated in recruitment activities
• Coordinated new student orientations
• Coordinated workshops and seminars
• Managed a caseload of 30-40 students
• Assisted in coordinating events to expose high school students to college and career pathways
• Helped with the general operation of the program including record keeping, advisement, periodic reporting, dual credit enrollment, and the general operation of the grant
• Successfully assisted the department in vetting and hiring adjunct faculty and part-time staff
• Oversaw the six-week summer enrichment program for Upward Bound students, organizing day-to-day activities to ensure alignment with grant objectives
• Organized the end-of-year trip and supervised 20 Upward Bound students and 1 part-time staff on out-of-town trips lasting four days

TRIO Upward Bound

• Order and dispense office supplies/classroom supplies
• Answer phones and greet visitors
• Responsible for creating/inputting requisitions, check requests, and contracts in Jaggaer
• Research and resolve issues with vendors
• Schedule and coordinate meetings, appointments, and travel arrangements
• Provides administrative support to Upward Bound staff
• Open, sort, and distribute mail
• Create and maintain filing systems, both electronic and physical
• Arranges catering and room assignments for special events
• Organize, and analyze student data and prepare detailed reports related to assigned student population caseload
• Engage and support students in a virtual environment
• Work weekly with assigned groups of 8-10 students
• Collaborated on the development of cultural events for Upward Bound students

• Maintain scheduling and event calendars
• Learn to operate new office technologies as they are developed and implemented
• Organized and led educational field that aligned with grant objectives.
• Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, or database
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
• File and retrieve corporate documents, records, and reports
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
• Responsible for creating/inputting purchase orders in Colleague
• Research and resolve issues with vendors
• Assisted in coordinating programs to educate students in different career pathways
• Provided academic advisement and planning for assigned student population caseload
• Worked with online and web-based tools to support program and advising initiatives
• Aided with recruitment for the program

• Match order forms with invoices and record the necessary information
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals ledgers or computers
• Perform general office duties, such as filing, answering telephones, and handling routine correspondence
• Reconcile or note and report discrepancies found in records
• Code documents according to company procedures
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
• Operate computers programmed with accounting software to record, store, and analyze information

• Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries
• Analyze data to determine answers to questions from customers or members of the public
• Transmit information or documents to customers, using a computer, mail, or facsimile machine
• Receive payment and record receipts for services
• Schedule appointments and maintain and update appointment calendars
• Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations