Christina Young
New York,NY
Summary
Current university student enrolled in applied psychology major. Highly motivated with a passion for learning. Hard working with a positive attitude to grow individually and alongside others. Seeking an opportunity to apply my knowledge of psychology to pursue my passion of children education.
Overview
4
4
years of professional experience
Work History
LEAD HOST
Cote Korean Steakhouse
05.2023 - 08.2023
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Streamlined communication between kitchen and wait staff for improved service efficiency.
- Trained new hosts in company policies and procedures.
- Increased table turnover rate with effective time management and strategic seating plans, averaged 360 covers per night.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
YOUTH GROUP LEADER
Manhattan Charter School
09.2022 - 05.2023
- Enhanced youth engagement with hands-on activities and interactive games.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Implemented conflict resolution strategies, addressing any issues or concerns among group members promptly and effectively.
- Provided one-on-one guidance to individual members seeking support or advice on personal challenges they were facing.
MARKETING INTERN
Dough Zone Dumpling House
06.2019 - 05.2020
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in the planning and execution of successful product launch events.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Compiled consumer feedback from various sources including surveys helping create better-targeted content and campaigns.
Education
Bachelor of Science - Applied Psychology
New York University
05.2024
Skills
- Mandarin
- Microsoft Office: Word, Excel, and PowerPoint
- Canva: design
- Statistical Data Analysis: R and SPSS
- Soft Skills: Time-management, Communication, Organization, Problemsolving, Creativity, Adaptability, Leadership
Timeline
LEAD HOST
Cote Korean Steakhouse
05.2023 - 08.2023
YOUTH GROUP LEADER
Manhattan Charter School
09.2022 - 05.2023
MARKETING INTERN
Dough Zone Dumpling House
06.2019 - 05.2020
Bachelor of Science - Applied Psychology
New York University