Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTINA YOUSSEF

West Hills,USA

Summary

Versatile HR leader with expertise in employee relations, recruitment, compliance, and performance management. Proven ability to drive engagement, resolve workplace issues, and align HR strategies with organizational goals.



LINKED-IN PROFILE

linkedin.com/in/christina-youssef-56a45545

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Manager

GK Management
11.2020 - Current


  • Team Leadership & HR Operations: Direct and oversee daily operations of a five-member (5) HR team across key functions including recruitment, onboarding, benefits & wellness, and HR project management. Ensure team alignment with organizational goals and HR best practices.
  • Employee Relations: Lead and manage all aspects of internal investigations and resolution of employee relations matters for both corporate and field staff. Address employee complaints, grievances, and conflicts; recommend and implement effective disciplinary and corrective actions.
  • Legal & Compliance Support: In partnership with the VP of HR, manage internal processes related to employee lawsuits. Represent the organization in mediations and legal meetings with external and opposing counsel, ensuring legal preparedness and risk mitigation.
  • HR Advisory & Performance Management: Provide expert guidance to managers and employees on HR policies, procedures, legal compliance, and workplace best practices. Drive performance management initiatives, including quarterly and annual reviews, goal setting, and development planning.
  • Employee Engagement & Retention: Develop and implement strategies that promote a positive workplace culture and enhance employee engagement and retention. Champion initiatives such as work-life balance programs, employee recognition, company events, and community involvement.
  • Professional Development: Remain up to date on HR best practices and employment laws by attending conferences, seminars, and continuing education courses. Ensure organizational compliance and innovation in HR strategies.
  • Cross-Functional Collaboration: Partner with departments across the organization to support key initiatives, including diversity & inclusion, leadership development, and organizational effectiveness.
  • Additional Responsibilities: Collaborate with the Workers’ Compensation department on ongoing claims, attend EDD hearings, and lead negotiations for contracts, subscriptions, recruiting platforms, and advertising services.

Talent Acquisition Manager

GK Management
11.2019 - 11.2020
  • Team Leadership: Managed day-to-day operations of the Recruiting team, overseeing three (3) direct reports and seasonal temporary staff. Ensured streamlined hiring processes and aligned team performance with company goals.
  • Talent Acquisition Strategy: Designed and implemented a comprehensive talent acquisition agenda in close collaboration with cross-functional business units across GK Management.
  • Process Development: Built and refined scalable hiring processes and procedures tailored to all position levels—from temporary staffing to executive recruitment—ensuring efficiency, compliance, and consistency.
  • Sourcing & Pipeline Management: Led sourcing strategies leveraging networking, employee referrals, and proactive outreach to build a robust talent pipeline and reduce time-to-fill.
  • Cross-Functional Collaboration: Partnered with internal teams to support initiatives related to diversity & inclusion, leadership development, employee engagement, and retention strategies.
  • Training & Enablement: Developed and facilitated webinars and in-person training for Regional and Community Managers, covering topics such as compliant interview practices, ATS navigation (UltiPro Recruiting Module), offer entry, and requisition management.

Sr. Corporate Recruiter

GK Management
03.2018 - 11.2019


  • ATS Optimization: Led the complete update of the Recruiting module within Ultimate Software/UltiPro (UKG), streamlining the online application process for job seekers and improving overall candidate experience.
  • Job Description Development: Created, updated, and standardized job descriptions for all positions across the organization to ensure role clarity, compliance, and alignment with business objectives.
  • Offer Letter Customization: Designed and tailored detailed offer letters based on position level and department, enhancing the professionalism and clarity of hiring communications.
  • Full-Cycle Recruiting: Managed full-cycle recruitment for 55+ open requisitions enterprise-wide, spanning departments such as Corporate, Property Management, Construction, Maintenance, and Facilities.
  • Seasonal & Temporary Hiring: Oversaw recruitment for the organization’s annual Summer Camp Program, filling 40+ seasonal roles. Managed all temporary staffing needs for multiple properties throughout the year.
  • Vendor Relations: Negotiated terms and maintained strong relationships with external staffing agencies and executive search firms to support timely and high-quality talent acquisition.
  • Event Coordination & Representation: Scheduled, coordinated, and facilitated internal job fairs while also representing the organization at external hiring events hosted by community partners and industry groups.

Recruiter – Marketing Dept. (Contract Assignment)

Pharmavite, LLC.
12.2016 - 10.2017


  • Designed and launched a comprehensive Behavioral Interview Kit aligned with a new Leadership Competency Model—complete with custom graphics, behavioral-based interview questions, rating guides, and evaluation templates for enterprise-wide use.
  • Conducted specialized recruiting for positions such as: Brand Managers, Associate Brand Managers, Consumer Insights and Program Managers.
  • Served as single point of contact for all recruitment and talent support needs (liaison between 3rd party search firms, coordinate interviews, process background/reference checks, negotiate salary and offer packages with new hires and internal compensation department, etc.
  • Completed 2016 OFCCP New Hire File Project.

Senior Recruiter / Account Executive

The Act-1 Group, Inc.
07.2010 - 05.2016


  • Full-Cycle Recruiting: Sourced, screened, interviewed, and placed candidates ranging from entry-level to executive roles across diverse industries. Matched candidates to job orders based on skills, experience, and client requirements.
  • Created and enhanced job descriptions/postings to attract top talent. Served as a professional résumé writer, assisting candidates in presenting their skills effectively.
  • Built and maintained strong relationships with clients through effective account management, new client development, and consistent communication. Negotiated contracts, terms, and fees while advising on best practices and compliance to ensure successful placements.
  • Conducted new hire orientation and training. Processed all termination paperwork and ensured onboarding procedures complied with state and federal laws.
  • Managed administrative processes for 50+ temporary employees, including weekly payroll, background and reference checks, employment verifications, I-9, W-4, E-Verify, and direct deposit/pay-card setup. Oversaw expense report processing and compliance documentation.

Education

Some College (No Degree) - Business Management Major; Communication Studies Minor

College of The Canyons
Santa Clarita, CA

High School Diploma -

Sylmar High School
Sylmar, CA
01.2005

Skills

  • Employee Relations, Engagement, Retention
  • Internal Investigations, Conflict Resolution
  • Disciplinary Action, Corrective Recommendations, Performance Management
  • Employee Lawsuits, Mediation, Legal Collaboration
  • HR Policies, Procedures, Best Practices
  • Management Training, Leadership Coaching
  • Talent Acquisition, Development, Workforce Planning
  • Professional Résumé Writing

Certification

  • Loyola Marymount University: HR Management Certification Completed: December 2019


  • SHRM Certification Program – Actively enrolled (in progress)
  • PIHRA (Professionals In Human Resources Association) – Active Member

Timeline

Human Resources Manager

GK Management
11.2020 - Current

Talent Acquisition Manager

GK Management
11.2019 - 11.2020

Sr. Corporate Recruiter

GK Management
03.2018 - 11.2019

Recruiter – Marketing Dept. (Contract Assignment)

Pharmavite, LLC.
12.2016 - 10.2017

Senior Recruiter / Account Executive

The Act-1 Group, Inc.
07.2010 - 05.2016

Some College (No Degree) - Business Management Major; Communication Studies Minor

College of The Canyons

High School Diploma -

Sylmar High School

Similar Profiles

CREATE PROFILE