Christina Zangara
Springport,MI
Summary
Experienced sales associate with a strong background in customer service, product matching, and quote preparation. Known for accurate product recommendations, detailed order support, and clear communication on pricing, availability, and lead times.
Overview
31
31
years of professional experience
Work History
Sales Associate
Fluitek Corporation
Cookeville, Tennessee
07.2016 - Current
- Guided clients through product selections, enhancing customer satisfaction and loyalty.
- Facilitated transactions efficiently while ensuring a positive shopping experience for customers.
- Matched customer specifications with appropriate filtration products and accessories, ensuring optimal solutions for their needs.
- Developed in-depth understanding of product features to assist customers effectively.
- Explained unique product features and educated customers on proper usage, driving informed purchasing decisions.
- Responded to inbound calls and emails regarding pricing, availability, and lead times.
Sales Associate
Flow Ezy Filters
Ann Arbor, Michigan
08.1995 - 06.2016
- Helped customers choose suitable products based on needs and preferences.
- Answered customer questions to ensure satisfaction and encourage repeat business.
- Processed sales orders, quotes, and follow-up requests for filter replacement parts, enhancing customer experience.
- Recorded customer details and communication notes in sales systems to maintain accurate order tracking.
Education
Associates in Executive Secretarial -
Great Lakes Junior College
Caro, MI06-1989
Skills
- Product matching
- Quote management
- Order processing
- Sales support
- Product knowledge
- Customer service
- Problem solving
- Attention to detail
Timeline
Sales Associate
Fluitek Corporation
07.2016 - Current
Sales Associate
Flow Ezy Filters
08.1995 - 06.2016
Associates in Executive Secretarial -
Great Lakes Junior College