Christina Zoccoli
North Babylon,NY
Summary
Detail-oriented individual with exceptional communication and time management. Known for reliability and adaptability in meeting change while maintaining high standards. Ability to handle multiple tasks affectively and efficiently in fast-pace environments. Recognized for taking proactive approach to identifying and addressing issues. Experienced with team leadership; utilizes leadership skills to optimize workflow and improve team efficiency. Created a collaborative work environment to achieve collective goals. Eager to excel in leadership role with focus on results- performance.
Overview
12
12
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
01.2022 - Current
- Supervised daily operations, ensuring compliance with quality standards and customer service excellence.
- Trained and mentored new baristas, enhancing team performance and service delivery.
- Coordinated shift schedules, optimizing staff allocation for peak hours and effective workflow.
- Managed inventory levels, reducing waste through efficient stock control and ordering processes.
Barista
Starbucks
01.2014 - 01.2022
- Crafted high-quality beverages following standardized recipes to ensure consistency and customer satisfaction.
- Provided exceptional customer service by engaging with customers and addressing their inquiries effectively.
- Operated espresso machines and other equipment efficiently to maintain smooth workflow during peak hours.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
Skills
- Barista training/coaching
- Cash handling accuracy
- Customer service
- Adaptability to change
- Staff motivation
- Problem solving
- Time management
- Inventory management
- Written and verbal communication
Timeline
Barista Shift Supervisor
Starbucks
01.2022 - Current
Barista
Starbucks
01.2014 - 01.2022