Christina A. Navarrette
Peoria,AZ
Summary
Enthusiastic administrative professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel at College of the Sequoias.
Overview
21
21
years of professional experience
Work History
Office Manager/Claims Supervisor
Offices of Andrew J. Muirhead
Phoenix, AZ
08.2001 - Current
- Patiently meet with clients to clearly explain the process and qualifications of filing for disability benefits.
- Monitor all aspects of each claim for clients because the process can be confusing and difficult especially for those with a new disability.
- Responsible for requesting and gathering all medical evidence for electronic submission with various disability offices using the Social Security website (ERE).
- Create positive working experience with case managers of local homeless shelters and mental health providers.
- Create positive working relationships with numerous medical offices in obtaining Electronic Health Records.
- Prepare medical questionnaires for medical professionals.
- Maintain a good working relationship with clients and work closely with them through the entire process until their hearing is scheduled and an administrative decision is made.
- Schedule appointments with the Social Security Administration. Calendar and monitor all claims to ensure that all deadlines are met
- Monitor all disability hearings with numerous Office of Hearings Operations throughout the United States and develop professional relationships with Administrative Law Judge's.
- Handle multi-line phone system answering incoming calls and emails from potential clients. Relay detailed information for the attorney.
- Assist the attorney in preparing for disability hearing, including translating for Spanish speaking clients.
- Responsible for hiring and training employees.
- Created internship program for high school students lacking in education credits so that they were able to obtain their high school diploma.
- Work with local Social Security offices and the payment center to ensure that all benefits are paid to the client and that attorney's fees are processed timely.
- File appeals with the Social Security Administration and work closely with the disability examiners and Social Security claims representatives to ensure that a fair decision is made.
- Responsible for all bank deposits and trusted to handle other fiscal responsibilities.
Education
No Degree - General Education
Maricopa Community Colleges - Glendale Community College
Glendale, AZHigh School Diploma -
Peoria High School
Peoria, AZ06.1988
Skills
- Work well independently or as team member
- Ability to multi-task
- Quick learner
- Proficient in Word, Excel, Microsoft Outlook, Data Entry, Time and Chaos Program, Electronic Health Records
- Type 60 wpm
- Bilingual- Spanish
Timeline
Office Manager/Claims Supervisor
Offices of Andrew J. Muirhead
08.2001 - Current
No Degree - General Education
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Peoria High School
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