Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTINA A. ZAMORA

Dallas,TX

Summary

Driven Legal Assistant with 25 years of experience in Criminal, Family, and Civil law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action.

Overview

27
27
years of professional experience

Work History

Legal Assistant

Freese & Goss, PLLC
03.2022 - Current
  • E-Filings and serving court documents (both State and Federal)
  • Handling calendaring and court-related deadlines including discovery deadlines, hearings, appearances, depositions, motions, expert discovery deadlines and expert depositions
  • Knowledgeable of all discovery deadlines and cut-off dates, law and motion cut-off dates, expert discovery deadlines and cut-off dates, and time requirements pertaining to various methods of service
  • Drafting correspondence, memoranda, and other legal documents (i.e., pleadings, written discovery, discovery shells) submitting same for review, revising, redlining, comparing, proofreading, assembling, photocopying, and distributing final material as necessary
  • Client contact, contact with witnesses and opposing counsel
  • Handling document production and organization
  • Organizing records, documents, correspondence, and files into a manageable format.
  • Subpoenaing medical records, films, and billings from treating providers and proactively monitoring status of receipt of said records
  • Scheduling meetings and proceedings as needed, including but not limited to depositions, court hearings, etc.
  • Making copies of documents for service; preparing envelopes and/or labels for said service.
  • Assisting others when needed Necessary Skills
  • Thorough understanding and experience in court filing procedures, guidelines, and e-filing requirements as well as the ability to look up local rules of court (both State and Federal)
  • Ability to think and act independently and with minimal supervision
  • Excellent organizational skills
  • Strong attention to detail and ability to meet deadlines
  • Flexibility
  • Outstanding time-management and typing skills

Criminal Legal Assistant

Angie N. N’Duka Law Firm, PLLC
10.2020 - 03.2022
  • Managed confidential criminal records, processes, and documents throughout 200+ legal proceedings
  • Ensure prompt responses to phone/e-mail in all client interactions
  • Draft legal documents for attorney
  • Scheduled client appointments and consultations
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys
  • Handled office scheduling and made notes for deadlines, motions, and other important dates

Court Clerk

Prosper Municipal Court
01.2019 - 09.2020
  • Provides clerical support for the department by answering and directing incoming calls, greeting visitors, responding in a professional and courteous manner to inquiries from both internal and external customers.
  • Enters and retrieves data accurately.
  • Handles information and/or monies received by entering information into the computer, process incoming and outgoing mail, posting transactions, verifying payments, completing fine and court financial adjustments, balancing cash drawers and preparing bank deposits.
  • Process judicial information by posting and receipting payments and bonds, preparing warrants for signature, notifying defendants, processing citations and insurance verifications, and completing related court case monitoring tasks.
  • Maintains files and records by reviewing and filing documents and related paperwork, monitoring systems and reviewing entries.
  • Prepare files and dockets for criminal and civil court cases and proceedings.
  • Issue court notices and summons.
  • Serve as courtroom clerk during court sessions.
  • Prepare materials and information for the Municipal Judge to review and sign.
  • Handle attorney, defendant, citizen and agency requests for services.

Receptionist/BDC Representative

Huffines Hyundai
03.2017 - 12.2019
  • Meeting BDC Call Center Operational Standards including adherence to call scripts
  • Answer incoming service calls and place outgoing phone calls to maximize appointments
  • Maintaining and updating appointment setting system as needed
  • Maintain client follow-up system that encourages, repeat/referral business and a prospect development process
  • Work to increase conversion rates from no shows to appointments

Deputy District Clerk II

Collin County District Clerk
09.2014 - 06.2018
  • Provides assistance with courtroom support, performing financial duties, and preparing and processing documents.
  • Performs clerical and administrative duties by opening and sorting mail, managing case files and records, answering questions from the general public, composing correspondence, producing reports, and issuing various legal documents.
  • Assist in other areas as needed or assigned.

Child Support Officer II

Office of the Attorney General
09.2012 - 09.2014
  • Supervised and trained team and other office staff.
  • Conducted detailed in-office investigations to identify services needed; analyzed cases to determine appropriate actions; located parents; and provided case management and activity tracking.
  • Collected data to verify income for cases requiring legal action; calculated child support obligations and debts; initiated appropriate collection actions; negotiated repayment of child support debts.
  • Documented contacts, correspondence, and recorded all actions taken in the Texas Child Support Enforcement System.
  • Collected and recorded child support payments per federal regulations; inform clients of late or uncollected payments to assist in appropriate collection actions.
  • Prepared monthly and quarterly financial statements.

Work at Home agent in customer service and reservations

Hilton Hotels
05.2011 - 08.2012
  • Enter guest information and verify information is correct on reservations
  • Provide superior Customer Service to guest

Contract Processing

EFA Processing
01.2010 - 12.2010
  • Processing customer account information
  • Entering client data into Excel spreadsheets and proprietary software
  • Follow up with customers regarding information needed.

Child Support Officer III

Office of the Attorney General
12.1999 - 05.2009
  • Supervised and trained team and other office staff.
  • Conducted detailed in-office investigations to identify services needed; analyzed cases to determine appropriate actions; located parents; and provided case management and activity tracking.
  • Collected data to verify income for cases requiring legal action; calculated child support obligations and debts; initiated appropriate collection actions; negotiated repayment of child support debts.
  • Documented contacts, correspondence, and recorded all actions taken in the Texas Child Support Enforcement System.
  • Collected and recorded child support payments per federal regulations; inform clients of late or uncollected payments to assist in appropriate collection actions.
  • Prepared monthly and quarterly financial statements.

Legal Secretary- Bankruptcy

Attorney Joseph McNeff
06.1999 - 11.1999
  • Maintained dockets and files.
  • Prepared legal documents.
  • Scheduled appointments, court appearances and depositions.
  • Managed office and performed administrative duties.

Legal Clerk

Kane, Russell, Coleman & Logan P.C.
11.1996 - 05.1999
  • Reported directly to eight attorneys with a broad range of responsibilities that included timely and complex preparation of cases from discovery to trial phase.
  • Coordinated and managed court calendar, retainment of court reporters, and scheduling conference rooms for deposition hearings.
  • Performed computerized and law library research to obtain and gather case-relevant data and materials
  • Maintained dockets and files.
  • Scheduled appointments, court appearances and depositions.
  • Managed office and performed administrative duties.

Education

Bachelor of Arts -

University of North Texas
Denton, TX

Paralegal Certificate -

Collin County College
Plano, TX

Skills

  • Microsoft Office Suite: Word, Excel, Access, PowerPoint, Adobe
  • Program Software: Exware, MCRS, Laserfiche, E-file, Odyssey, Clio, Accurint, LexisNexis, FileMaker Pro
  • Litigation Support
  • Data Management
  • Negotiation
  • Client Relations
  • Scheduling/Planning
  • Legal Document Preparation
  • QuickBooks Pro
  • Interviewing Clients
  • Travel Coordination
  • Calendar Management
  • File Organization

Timeline

Legal Assistant

Freese & Goss, PLLC
03.2022 - Current

Criminal Legal Assistant

Angie N. N’Duka Law Firm, PLLC
10.2020 - 03.2022

Court Clerk

Prosper Municipal Court
01.2019 - 09.2020

Receptionist/BDC Representative

Huffines Hyundai
03.2017 - 12.2019

Deputy District Clerk II

Collin County District Clerk
09.2014 - 06.2018

Child Support Officer II

Office of the Attorney General
09.2012 - 09.2014

Work at Home agent in customer service and reservations

Hilton Hotels
05.2011 - 08.2012

Contract Processing

EFA Processing
01.2010 - 12.2010

Child Support Officer III

Office of the Attorney General
12.1999 - 05.2009

Legal Secretary- Bankruptcy

Attorney Joseph McNeff
06.1999 - 11.1999

Legal Clerk

Kane, Russell, Coleman & Logan P.C.
11.1996 - 05.1999

Bachelor of Arts -

University of North Texas

Paralegal Certificate -

Collin County College
CHRISTINA A. ZAMORA