Christina Athanasia Maryannis
Daly City,CA
Summary
Seeking a Human Resource Management C-Level role conducive with over ten (10) plus years’ experience of proven premium quality deliverables in Executive Administrative support to C-Level Management Teams, and over five (5) plus years in Coordinator/Administrator and Generalist type roles within Human Resources, Talent Acquisition, People Operations, Finance, Sales, Operations and Legal Departments. Well-versed administrative professional in Technology, Bottled Beverage, Electronic Gaming, Construction, Mobility, Real Estate & Property Management, Non-Profit Investment Banking, Public Welfare Services, Government, Bio-Medical & Technological and Special Programs related industries/sectors. Major strengths include designing, facilitating, and implementing relevant policies/procedures to produce exemplary positive results satisfying time sensitive deadlines coupled with strong diligence with minimal to no supervision. Strong ability and pragmatic focus towards augmenting training of additional team personnel adhering to protocol when obligatory. Highly motivated and committed Advance Medical Support Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Advanced Medical Support Assistant (Clinical Research Hub)
U.S. Department of Veterans Affairs – VA Palo Alto Health Care System
04.2023 - Current
- Initiated and carried out a variety of clerical duties associated with patient care and treatment of one or more CRH specialty clinics, i.e., Weight Management Center, Environmental Health Registry, Physical Therapy, Pulmonary Rehabilitation and Occupational Therapy Clinics
- Arranged and scheduled appointments for patients with a variety of telehealth clinics, services and consultants, as listed above using Video Care Management modality
- Coordinated appointments for timeliness to avoid conflicts in provider and patient telehealth clinics, to meet the schedule of the clinic or service to which referred
- Managed daily appointment list which requires timely scheduling, cancelling, or no-showing appointments
- Facilitated communication between providers and patients, serving as the point of contact for incoming provider calls from patients, spoke sites, and others, communicating tactfully and effectively both orally and in writing if needed
- Responsible for retrieving and inputting pertaining to data into VISTA and CPRS programs, while maneuvering and retrieving medical documentation from the VISTA Capture/Display Program
- Knowledgeable point of contact with Remote Data as requested
- Managed inputting and extracting data of a highly technical nature, ensuring highest level of productivity and quality is maintained at the uppermost level
- Participated in team huddles and team meetings to manage and plan superior patient care.
Recruiting Administrator, Talent Acquisition
SPIN
06.2021 - 04.2023
- Supported Talent Acquisition Department by generating, amending, and approving over six hundred (600) offer letters via Greenhouse and DocuSign for new candidates
- Submitted Background Checks via Checkr and created IT tickets via JIRA once Candidate deemed hired
- Augmented training of five (5) additional Recruiting Coordinators with minimal notice to fulfill Hiring Blitz of over five hundred (500) new seasonal & non-seasonal employees
- Posted & Closed Job Requisitions as obligatory in Greenhouse, ZipRecruiter, Craigslist, LinkedIn & Indeed
- Coordinated and communicated interview times with Hiring Managers and Candidates via Calendly and Grayscale
- Corresponded with Talent Acquisition Team and Staff frequently throughout the course of day/week via Slack, Grayscale, and Gmail to resolve open issues
- Performed ad-hoc audit type projects to confirm that ATS – Greenhouse database content and activity was accurate and current.
People Operations Coordinator
SPIN
08.2021 - 09.2021
- Managed new hire onboarding in Rippling for over six hundred (600) domestic seasonal and non-seasonal staff
- Initiated and solved applicable technology, timekeeping (Deputy), background check (Checkr) & fuel admission (Emkay) via open IT tickets in JIRA queue
- Corroborated high volume of I-9 Forms with supporting documentation for Employment Eligibility via E-Verify and Rippling to comply with Federal Rules & Regulations and Company Policy
- Augmented a more streamlined approach in processing and following-up on Workers Compensation Claims for Risk Manager and Claimants
- Performed ad-hoc audit type projects to confirm that HRIS - Rippling, Deputy, E-verify, Emkay database content was accurate and current.
Professional Human Resource Consultant
Robert Half International
10.2021 - 02.2022
- Services provided on a by client project basis included, but are not limited to: HRIS Maintenance & Database Conversion Implementation Prep, Improved & Implemented Organization-wide Policies and Procedures with Key Stakeholders, Drafted & Rolled Out Employee Handbook, Employee Payroll Reconciliation, New Hire Onboarding and Active Employee Offboarding, Employee Relations Resolution, Coordinated & Filed Appropriate Employee Applicable Leave Documentation, Employee Benefit & General Inquiries Resource & Referral, Recruiting Support (i.e., Sourcing, Job Posting, Phone Screen & Scheduling)
Human Resource Generalist / University Program Coordinator
Emerald Cloud Labs
07.2019 - 05.2020
- Sustained Human Resource Administration activities as obligatory to Human Resource Director
- Processed New Hire Onboarding and active Staff Payroll as necessary utilizing BambooHR and TraxPayroll
- Coordinated, deployed, and monitored completion of Staff Mandatory Training Modules via iLMS
- Promptly responded to all active and terminated Staff inquiries to ensure resolution
- Accountable for all coordination of university recruitment outreach and logistical planning around informational sessions and related follow up activities
- Synchronized with internal stakeholders to ensure communication of college events via Handshake and Eventbrite
- Aligned with Design on internal organization preference of appropriate collateral and branding materials required for applicable events
- Cultivated and maintained professional relationships with university key contacts to generate qualified applicant pool
- Collaborated with applicable Staff Members to aid in outreach such as job/career fairs to generate qualified applicants
- Afforded information on company operations and job opportunities to potential applicants
- Furnished initial screening verification based on employment eligibility; for candidates to obtain work history, education, training, job skills and salary requirements
- Archived records on university recruiting activities & arrange travel and lodging for applicants when essential
- High-level of competency utilizing office software including MS Office Suite and HRIS - BambooHR, Asana, Slack, etc
- To assist in recruiting outreach and internal staff necessity and company-wide maintenance efforts.
Advanced Medical Support Assistant (General Medicine Clinic - PASS)
U.S. Department of Veterans Affairs – VA Palo Alto Health Care System
06.2018 - 07.2019
- Point person for coordinating in and out of state Patient Centered Scheduling & Lodging needs for the Movetime Clinic; only offered at the Palo Alto, CA Veterans Affairs Hospital location
- Aligned with the General Medicine Clinic Providers in managing their clinic profiles, i.e., ensure each appointment was timely and accurately scheduled; maximize efficiency of available appointments and "carve out" slots; monitor "no shows," coordinate cancelations, etc
- Generated and reviewed patient encounter forms and ensured appropriate data such as health summaries, action profiles, laboratory results, etc
- Were available for the health care provider's use
- Furnished the General Medicine Clinic Providers with clinic schedules, encounter forms, work sheets, and other necessary documentation, whereas Clinicians were best prepared to exam respective patients
- Served as point person to the patients, family members, clinical and support staff on an array of issues
- Prioritized calls coupled with independent arbitration through research and compliance
- Trained new General Medicine Clinic Staff as obligatory.
Human Resource Coordinator
Centric Software, Inc.
10.2017 - 06.2018
- Drafted Global New Hire Employment Contracts and Offer Letters
- Audited Global Employee Files for completeness (e.g., current employment contracts, counter signed NDA, CIIA, Stock Option and other required documentation)
- Worked with Human Resources, Legal and Finance Departments to set up employee files and electronically scan each to central repository
- Audit Equity and other regulatory records for employees and executed backlog Human Resource related e-filings
- Provided information and resources to other team members and employees through online research
- Supervised Facilities Coordinator maintained and restocked on-site kitchen, catering needs were satisfied, including resolution of office ordering and staff inquiries timely
- Completed special projects for Finance and Legal Departments as was necessary.
Front Desk Coordinator
Actelion Pharmaceuticals, Inc.
01.2016 - 10.2017
- Maintained Computer-Aided Facility Management (CAFM) software for United States headquarter location
- Provided high-level service to front lobby area and responsible for greeting and badge check-in of visitors
- Assisted with special projects as requested.
Administrative Assistant, Legal Department
MidPen Housing
10.2016 - 12.2016
- Provided general administrative support, word processing and proof-reading of legal documents, correspondence, and contracts, to the Corporate Counsel and Paralegal
- Managed and maintained legal, corporate records (Board Minutes, Resolutions, etc.) files, including local business license renewals for various corporate entities, and Secretary of State Filings
- Opened / closed Tenant Case files and performed other transactional and project-based tasks as assigned.
Compliance Analyst, Property Management
MidPen Housing
02.2016 - 09.2016
- Collaborated with the Compliance Director and/or Manager to analyze Boston Post Property Management changes and enhancements to existing property funding layer setups
- Accountable for documenting and generating funding layer/program property requirements via property summaries
- Aligned with Asset Management, Development, and other business partners in validating regulatory and business requirements for Boston Post Property Manager settings and configuration changes
- Drafted and distributed communication to Property Staff, of over ninety (90) properties in ten (10) counties in California, pertaining to funding layer/program assignment changes related to funding program configuration
- Researched and extracted data to ensure settings, reports and procedures in Boston Post Property Management software was accurate with State and Federal compliance requirements
- Monitored and managed compliance with HUD’s EIV systems for the HUD funded apartment communities
- Assisted the Property Management Division with researching and resolving regulatory program interpretations and conflicts
- Produced Compliance Management through viable information necessary to establish and achieve fair and sustainable compliance requirements
- Contributed to the overall success of the Property Management Team by demonstrating a thorough understanding of MidPen’s methodologies and tools required to enhance dissemination of information, keeping team members well-informed of project status
- Actively sought and completed ad-hoc projects to aid in division goals.
Senior Staffing Assistant, Emergency Room
Kaiser Permanent
08.2015 - 12.2015
- Provided administrative support of highly responsible and confidential nature to the Chief of Staff and three (3) Directors of the Emergency Department
- In addition, tracked Department Fiscal Financial Budget
- Scheduled Emergency Room Staff (e.g., Nurses, Technicians and Clerks) shifts accordingly with Union and State of California requirements
- Prepared special reports published by gathering, comparing, and summarizing data on a weekly, monthly and at moment notice for requestor
- Coordinated bi-weekly and monthly meetings by staff category cogitating adequate staffing needs, Union and State of California requirements complied
- Responded to routine inquiries and dispensed information to Emergency Room Staff related to general department operations, policies and procedures using discretion for matters pertaining to confidentially sensitive information
- Compiled and tracked expense reports for Management Team of the Emergency Department
- Aided and fulfilled other Emergency Room Department related duties followed specific office routine, practices and procedures or instructions.
Peer Review Administrator
California Society of Certified Public Accountants
01.2012 - 06.2015
- Administered and scheduled over one hundred-fifty (150) Firm on Firm type of Peer Reviews on a weekly basis for Managing Partners and Owners of Certified Public Accounting Firms licensed and based in either California, Alaska & Arizona; subjected to complete a Peer Review
- Facilitated and thoroughly executed the team’s initial step of business operations and activities to allow for effective flow onto the next phase of the Peer Review Program process
- Analyzed, anticipated, and addressed the needs of Peer Reviewers, Technical Managers and Committee Members and their projects by way of timely response via phone and e-mail
- Generated monthly reports to prevent any open-ended scheduling and processing fee related concerns
- Processed new and reinstated Firm enrollments into the Peer Review Program and collected/processed fees accordingly
- Afforded strategic support to the Peer Reviewing Firms and Technical Reviewers by evaluating data or resolving minor operational issues.
Administrative Assistant
OfficeTeam
05.2009 - 12.2011
- Held various contract administrative assignments on a temporarily needed basis.
Market Research, Quality Assurance Specialist
Epocrates, Inc.
06.2010 - 04.2011
- Oversaw error-free production by effectively identifying inaccurate written and digital content, queries and or business data points during a production cycle (e.g., month and quarter end cycle counts)
- Proofread and compared large volumes of written and digital content against established standards and goals of department to meet or exceed benchmarked turnaround times
- Identified, analyzed, and documented inaccuracies and irregularities in production cycle
- Multi-tasked and prioritized while maintaining objectivity in a fast-paced working environment
- Volunteered and completed special compulsory ad-hoc projects for other strategically associated departments.
Administrative Assistant
Proteus Biomedical
08.2009 - 06.2010
- Oversaw error-free production by effectively identifying inaccurate written and digital content, queries and or business data points during a production cycle (e.g., month and quarter end cycle counts)
- Proofread and compared large volumes of written and digital content against established standards and goals of department to meet or exceed benchmarked turnaround times
- Identified, analyzed, and documented inaccuracies and irregularities in production cycle
- Multi-tasked and prioritized while maintaining objectivity in a fast-paced working environment
- Volunteered and completed special compulsory ad-hoc projects for other strategically associated departments.
Administrative Assistant
Basic Chemical Solutions
08.2009 - 06.2010
- Oversaw error-free production by effectively identifying inaccurate written and digital content, queries and or business data points during a production cycle (e.g., month and quarter end cycle counts)
- Proofread and compared large volumes of written and digital content against established standards and goals of department to meet or exceed benchmarked turnaround times
- Identified, analyzed, and documented inaccuracies and irregularities in production cycle
- Multi-tasked and prioritized while maintaining objectivity in a fast-paced working environment
- Volunteered and completed special compulsory ad-hoc projects for other strategically associated departments.
Administrative Assistant
Jones Lang LaSalle
08.2009 - 06.2010
- Oversaw error-free production by effectively identifying inaccurate written and digital content, queries and or business data points during a production cycle (e.g., month and quarter end cycle counts)
- Proofread and compared large volumes of written and digital content against established standards and goals of department to meet or exceed benchmarked turnaround times
- Identified, analyzed, and documented inaccuracies and irregularities in production cycle
- Multi-tasked and prioritized while maintaining objectivity in a fast-paced working environment
- Volunteered and completed special compulsory ad-hoc projects for other strategically associated departments.
Payment Coordinator
Child Care Coordinating Council of San Mateo County
05.2008 - 12.2009
- Tabulated, processed and distributed over two hundred (200) Child Care Provider payments on a bi-weekly cycle, comprised of written content verification and heavy data entry to meet firm deadline requirements for production/distribution cycle
- Prepared and executed requests for wage garnishments, credits and/or debits of overpaid Child Care
- Provider payments via check and/or electronic transactions as required
- Contributed time on a scheduled monthly basis assisting both Parents and Child Care Providers of San Mateo
- County with resource and referral services
- Performed new Child Care Provider orientations, set-up, and maintenance of internal hard & soft copy Child Care Provider file(s).
Grants Associate
Silicon Valley Community Foundation
03.2007 - 11.2007
Front Desk Coordinator
Webcor Builders
11.2005 - 01.2007
- Offered an array of administrative support services to Vice President, Estimating, two (2) Directors of Preconstruction, two (2) Estimators, two (2) Senior Project Managers and one (1) Virtual Building, Manager as obliged
- Fostered and fulfilled a variety of confidential business tasks for additional members of the Executive Staff as necessitated
- Assembled and distributed specific project related bid packages also ordered prints/drawings via architect/owner contracted blue printers
- Represented as liaison between the Accounting and Payroll Departments to ensure accurate processing of billable employee time and job/cost coding of all expenses incurred on all past and current projects
- Followed-up and researched in tandem with various cosigned Project Assistants in collaboration with the Accounting Department to coordinate potential prequalification status of preferred Subcontractors by trade per specific project
- Maintained and assisted in the tailoring of the Company’s Subcontractor Prequalification Database for the Northern California Region
- Reconciled, coded, and processed MasterCard Statements via online site and Weekly Reimbursement Reports via MS Excel
- Frequently scheduled interviews, meetings, and appointments for the Estimating Department
- Screened all incoming visitors and calls for all members of the Estimating Department
- Supported Front Desk/Reception with backup support on occasion.
Education
Master of Science - Public Administration W/ Human Resource Management
Notre Dame De Namur University
Belmont, CA05.2016
Skills
- Medical terminology understanding
- Executive Support
- Employee Supervision
- Program Oversight
- Financial Oversight
- Policy writing
- Events Coordination
- Staff Management
- New Hire Onboarding
- Project Coordination
- Budget Management
- Work Planning and Prioritization
- Resourceful and Analytical
- Data entry proficiency
- Patient Care Coordination
- Patient Records Maintenance
- Patient appointment management
- Conflict resolution techniques
- Professionalism and Ethics
- Patient-focused care
- Medical Terminology
- Customer Relationship Management (CRM)
- Patient Communication
- Organizational Competence
- Continuous learning mindset
- HIPAA Compliance Understanding
Software Applications
VA Video Connect, MSTeams, Skype, Zoom, Slack, Grayscale, Google Hangout, GoToMeetings, Lotus Notes, SalesForce, Oracle/Citrix, PeopleSoft, Siebel STARS, ADP Reporting, Vista/VSE, SAP, Business Objects/Crystal Reports, RightNow, PS3, AS400/Elite, Lighthouse, CPRS (Confidential Patient Record System), DocuSign, ShareFile, SharePoint, GUI (Secure Messaging), Computer-Aided Facility Management (CAFM), ServiceNow, InvoiceRouter, Peachtree Accounting, NetForum, GIFTS, ADP, Financial Information Management System (FIMS), Foundation Power (FP), G-mail, Calendar, Drive, Docs, Sheets, BambooHR, Greenhouse Recruiting, Lever, ADP Recruiting, Rippling, Deputy, E-verify, Checkr, Emkay, iLMS, Okta, JIRA, Google Authenticator, Last Pass, LexisNexis, Westlaw, Teams, PowerPoint, Excel, Word, Access, Outlook, Works, WordPerfect, Quattro Pro, Peer Review Information System Management (PRISM), Asana, Calendly, MSOutlook, Lotus Notes, Google Calendar, Paycom, Paylocity, iTime, ADP Payroll, VATAS, TraxPayroll, Adobe: Acrobat Pro, Reader, In-design, OmniForm/OmniPage, Print Bar Code Labeling Software, Martin Dean Essential Forms
Academic Accomplishments
- Notre Dame de Namur University, Belmont, CA, Masters Degree in Public Administration w/Concentration in Human Resource Management
- Menlo College, Atherton, CA, Bachelors Degree in Humanities w/Concentration in History
- Canada College, Redwood City, CA, Associates of Science Degree in Paralegal Studies
- College of San Mateo, San Mateo, CA, Associates of Arts Degree in Business Management
- Skyline College, San Bruno, CA, Associates of Science Degree in Liberal Arts
Languages
Greek
Full Professional
Timeline
Advanced Medical Support Assistant (Clinical Research Hub)
U.S. Department of Veterans Affairs – VA Palo Alto Health Care System
04.2023 - Current
Professional Human Resource Consultant
Robert Half International
10.2021 - 02.2022
People Operations Coordinator
SPIN
08.2021 - 09.2021
Recruiting Administrator, Talent Acquisition
SPIN
06.2021 - 04.2023
Human Resource Generalist / University Program Coordinator
Emerald Cloud Labs
07.2019 - 05.2020
Advanced Medical Support Assistant (General Medicine Clinic - PASS)
U.S. Department of Veterans Affairs – VA Palo Alto Health Care System
06.2018 - 07.2019
Human Resource Coordinator
Centric Software, Inc.
10.2017 - 06.2018
Administrative Assistant, Legal Department
MidPen Housing
10.2016 - 12.2016
Compliance Analyst, Property Management
MidPen Housing
02.2016 - 09.2016
Front Desk Coordinator
Actelion Pharmaceuticals, Inc.
01.2016 - 10.2017
Senior Staffing Assistant, Emergency Room
Kaiser Permanent
08.2015 - 12.2015
Peer Review Administrator
California Society of Certified Public Accountants
01.2012 - 06.2015
Market Research, Quality Assurance Specialist
Epocrates, Inc.
06.2010 - 04.2011
Administrative Assistant
Proteus Biomedical
08.2009 - 06.2010
Administrative Assistant
Basic Chemical Solutions
08.2009 - 06.2010
Administrative Assistant
Jones Lang LaSalle
08.2009 - 06.2010
Administrative Assistant
OfficeTeam
05.2009 - 12.2011
Payment Coordinator
Child Care Coordinating Council of San Mateo County
05.2008 - 12.2009
Grants Associate
Silicon Valley Community Foundation
03.2007 - 11.2007
Front Desk Coordinator
Webcor Builders
11.2005 - 01.2007
Master of Science - Public Administration W/ Human Resource Management
Notre Dame De Namur University
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