Summary
Overview
Work History
Education
Skills
Websites
Certification
Software Competencies
References
Awards
Timeline
Generic

CHRISTINA C. WILLIS

Lyman,SC

Summary

Dedicated, hands-on professional with over 20 years' experience within diverse environments utilizing management, analytics, organization, and people skills. Process oriented and results driven. Experience in office management, managing personnel, records management, payroll and benefits and employee relations. Outstanding results in challenging environments while building and maintaining strong, loyal relations with colleagues and customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Resources Manager

AFF|group
03.2023 - 12.2023
  • Ensured timely bi-weekly payment of employee wages using iSolved system for 68 employees.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
  • Coordinated open enrollment events to educate employees on benefit options.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.

Human Resources and Office Manager

A.L. Group
04.2018 - 03.2023
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Streamlined timekeeping, weekly payroll process and procedures through the implementation of ADP and Paylocity for 90 employees.
  • Managed benefit enrollment periods, ensuring timely and accurate updates to employee records.
  • Streamlined benefit administration processes for increased efficiency and reduced errors.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Office Manager/Assistant Project Manager

Clayton Construction
04.2012 - 03.2018
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Gathered and prepared bi-weekly payroll documentation to support human resources and payroll departments.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.

Office and Title Manager

KYMCO USA
06.2004 - 03.2012
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Managed a team of office staff, resulting in increased productivity and smoother operations.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Coordinated special events bookings with event planning teams for smooth execution of functions held at the hotel premises.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.

Education

North Greenville College
Tigerville, SC

Skills

  • Benefits Administration
  • Payroll Administration
  • Recruitment and Hiring
  • OSHA Compliance
  • Customer Service
  • Office Management
  • Policy and Procedure Implementation
  • Documentation and Control
  • Event Coordination
  • Scheduling and Calendar Management
  • Staff Training and Development
  • Recruiting

Certification

OSHA 10

First Aid/CPR/AED

ISO 9001:2015

Software Competencies

  • Microsoft Office Suite
  • Great Plains
  • Sage 100 and 300
  • ADP
  • Paylocity
  • ISolved

References

Available upon request.

Awards


  • 2015 CLAYTON CONSTRUCTION COMPANY, INC. EMPLOYEE OF THE YEAR
  • 2010 NORTH GREENVILLE COLLEGE ALUMNI OF THE YEAR

Timeline

Human Resources Manager

AFF|group
03.2023 - 12.2023

Human Resources and Office Manager

A.L. Group
04.2018 - 03.2023

Office Manager/Assistant Project Manager

Clayton Construction
04.2012 - 03.2018

Office and Title Manager

KYMCO USA
06.2004 - 03.2012

North Greenville College

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CHRISTINA C. WILLIS