Christina (Chrissy) Stevens
Red Bluff,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Denny's Restaurants Franchise Association
Red Bluff, CA
01.2022 - Current
- Provided exceptional customer service to enhance client satisfaction and foster repeat business.
- Managed customer complaints with professionalism, ensuring effective issue resolution.
- Coordinated dining experiences for 10+ tables while maintaining high service standards.
- Analyzed customer preferences and adjusted offerings to maintain BADA (Beverage, Appetizer, Dessert, and Add-on) scores between 30% and 40%.
Golf Cart Attendant
Wilcox Golf Course
Red Bluff, CA
06.2021 - 01.2022
- Coordinated with grounds crew to uphold course standards and facilitate successful events.
- Managed logistics of cart availability, ensuring readiness for more than 40 customers each day prior to tee times.
- Streamlined course operations by ensuring clean, organized, and fully-stocked golf cart stations.
Education
High School Diploma -
Red Bluff High School
Red Bluff06-2022
No Degree - Esthetician
Shasta School of Cosmotology
Redding, CA10-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Cleanliness standards
- Safe food handling
- Beverage preparation
- Upselling
- Drinking age verification
- Complaint handling
Certification
- Servsafe Food management/safety certification.
- Responsible Beverage Service Certification.
Timeline
Server
Denny's Restaurants Franchise Association
01.2022 - Current
Golf Cart Attendant
Wilcox Golf Course
06.2021 - 01.2022
High School Diploma -
Red Bluff High School
No Degree - Esthetician
Shasta School of Cosmotology