CHRISTINA DUTY
Chesterton,IN
Summary
A proven business development/inside sales professional with a positive attitude and the ability to excel under pressure. Possessing super communication skills to create a positive impression through personal interaction over phone, email, and in person. Ability to identify, lead and conduct inside/outside-sales activities which can be extremely impactful on the company’s sales figures. Key strengths include addressing client support issues and helping to ensure that sales goals are met. Looking for a company that is seeking passionate and hard driven individuals to join their ranks.
Overview
15
15
years of professional experience
Work History
Business Development Representative
LED Phantom Distribution
02.2022 - 02.2024
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Expanded business through effective network development, identifying new, and prospective clients
- Developed business pipeline using cold and warm techniques
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences
- Hosted Lunch & Learns
- Used SalesForce to handle current portfolio and prospective leads.
- Networked among local business and community organizations to develop leads and generate business
- Exceeded target individual average revenue goals year over year
- Improved sales documents with cut and paste feature
- Communicated with leadership teams by spearheading regular meetings to discuss objectives
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Built relationships with customers and community to promote long term business growth
- Contributed to team objectives in fast-paced environment
- Achieved or exceeded company-defined sales quotas of 150 outbound calls daily
- Quoted prices, credit terms and other bid specifications
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Met with customers to discuss needs, tailor solutions and close deals
- Cold calls/helped sales team with cold calls as well
- Attended lighting fairs with rest of sales team/sales managers
- Assisted in handling front desk to relieve secretary when needed
LED Phantom Distribution
Peter Agawal
01.2018 - 07.2020
- Coordinated daily order fulfillment in fast-paced receiving and shipping environment.
- Oversaw picking, stocking and receiving procedures.
- Build and maintained relationships work key customers, identify their needs and pain points and developed customized solutions to meet their requirements
- Managed 150 accounts ensuring their satisfaction
- Generated growth revenue and exceeded expectations
- Collaborated with other departments including marketing, product management and customer service to make sure for a effective execution of account management strategies
- Going above and beyond to keep customers happy
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted store customers and discussed needs.
- Worked with customers to pack items according to specific desires and requirements.
Specialty Agent/Title Clerk
Insurance Auto Auctions
04.2016 - 01.2018
- Execute title clerical functions to financial and legal departments
- As a team all believed in taking turns answering phones due to high inbound call volume
- Prepare legal transfer documents to submit to the states motor vehicle department
- Processed and verified incoming titles accurately to transfer to buyers
- Answer and respond to customers courteously on all issues relating to titles ensuring their satisfaction as end result
- Adhere to company guidelines and procedures in title clerical activities
- Ensure compliance of state, federal or local laws in processing titles
- Verified and analyzed free-and-clear title issues, odometer reading and VIN numbers
- Examined and verified 300 titles weekly.
- Notarized motor titles
Inside Sales/Telemarketing
Allpoints, Inc
07.2013 - 01.2016
- Building business to business relationships over the phone, through emails and face-face
- Strong written and verbal communication skills
- Providing a high level of customer service to assigned clients
- Highly proven track record for meeting and surpassing sales quotas
- Made 50-80 calls a day
- Communicating with high profile clients
- Keeping accurate records of all sales and prospecting activities
- Growing existing business relationships while acquiring new ones
- Writing up email proposals
- Cold calls
- Meeting potential customers with outside sales reps at job site to close the deal
- Streamlined operations and prioritized tasks, allowing staff to increase revenue by 30%
- Set up appointments for outside sales team
Inside Sales / Spot Rate Manager
AMI
07.2009 - 01.2012
- Generate sales of new products while maintaining current deals
- Develop, identify and secure all relevant direct sales opportunities
- Make 20 cold calls a day
- Set up appointments with customers for demonstrations and provide information of representative who will provide demonstrations
- Relay successful leads and appointment data to concerned sales representatives
- Meet with rate managers of airlines to negotiate rates
- Accomplished multiple tasks within established timeframes.
- Increased sales revenue by 17% in the role of Inside Sales before promotion
- Created quotes to send to airline to close deals
- Helped in warehouse when needed; labeling and assisting delivery trucks
Education
High School Diploma - Business Administration
York High School
Elmhurst06.1998
Skills
- Continuous Professional Improvement
- Profitability Improvement
- Lead Development
- Business-to-Business Sales
- Strategic Networking
- Account Management
- Promote Products
- Account Development
Quote
"If you want to go fast, go alone. If you want to go far, go together."
African Proverb
Negotiate
Negotiate shipping rates with airlines. Negotiate pricing for HVAC and LED lighting. Negotiated rates with trucking companies to pick up salvaged vehicles over 5000lbs.
Timeline
Business Development Representative
LED Phantom Distribution
02.2022 - 02.2024
LED Phantom Distribution
Peter Agawal
01.2018 - 07.2020
Specialty Agent/Title Clerk
Insurance Auto Auctions
04.2016 - 01.2018
Inside Sales/Telemarketing
Allpoints, Inc
07.2013 - 01.2016
Inside Sales / Spot Rate Manager
AMI
07.2009 - 01.2012
High School Diploma - Business Administration
York High School
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