Summary
Overview
Work History
Education
Skills
About Me
References
Timeline
Generic

Christina Kaye Shiffler

Oregon

Summary

Dynamic and customer-oriented professional with extensive experience at Walmart and Burger King. Proven expertise in payment processing and complaint resolution, consistently enhancing customer satisfaction. Skilled in inventory management, operation of forklift, and staff scheduling, I thrive in fast-paced environments, ensuring operational efficiency and a positive working experience. Passionate about delivering exceptional service and fostering team collaboration.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
Oregon
06.2023 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Associate

Amazon
Rossford
10.2021 - 05.2023
  • Ensured compliance with company safety regulations at all times while on the job.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Collaborated with other departments to ensure successful product launches.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated equipment and machinery according to safety guidelines.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Maintained accurate inventory records using computerized tracking systems.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Identified discrepancies between physical count and computer data.
  • Operated scanners, computers, and other equipment to track orders.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Assisted in packaging and labeling of products for shipment.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Packed boxes and stock using organizational guidelines.

Shift Supervisor

Burger King
Maumee
11.2018 - 05.2020
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Provided on-the-job training to new staff members.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Completed opening and closing duties to facilitate business operations.
  • Assessed operations and adjusted scheduling to maximize productivity.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.
  • Scheduled staff shifts, considering peak times and individual availability.

Forklift Operator

Campbells
Napoleon
07.2018 - 11.2018
  • Ensured safety procedures were followed when operating forklifts.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Transported material to correct locations and documented inventory changes.
  • Tied and secured loads to prevent shifting or damage to items.
  • Packaged, labeled and tagged goods before transfer.
  • Tracked materials moved for stocking purposes and to complete logs for management.

Education

High School Diploma -

Morrison R Waite High School
Toledo, OH
06-1994

Skills

  • Payment processing
  • Customer service and support
  • Complaint resolution
  • Inventory management
  • Scheduling staff
  • Customer-oriented

About Me

  • Love to read, craft, and spend time with family and friends.

References

References available upon request.

Timeline

Cashier

Walmart
06.2023 - Current

Associate

Amazon
10.2021 - 05.2023

Shift Supervisor

Burger King
11.2018 - 05.2020

Forklift Operator

Campbells
07.2018 - 11.2018

High School Diploma -

Morrison R Waite High School

Similar Profiles

CREATE PROFILE