Ballroom Dancing
Hi, I’m
Christina Kingrey
Weldon Springs,MO
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dynamic and adaptable professional with over 7 years of customer service and an exceptional knack for training notably at Dance Pizazz, where interpersonal skills and knowledge of sales techniques led to 80% of new hires trained to retain their first client. Adept at multitasking and showcasing a commitment to excellence, I demonstrate a unique blend of experience and skills to adjust to new situations quickly and seamlessly.
Overview
9
years of professional experience
Work History
Kohls Department Store
Sales Associate
04.2024 - Current
Job overview
- Boosted customer satisfaction through exceptional customer service by creating positive first impressions, addressing concerns promptly, and providing a welcoming store environment to encourage repeat business
- Organized racks and shelves in multiple departments to maintain store visual appeal, engage customers, and promote specific merchandise to enhance the overall shopping experience
- Followed company policies during all POS transactions and cash handling while consistently demonstrating an upbeat and customer-centric approach
- Offered support and direction to new hires in sales floor presentation to meet company standards and assist with use of CRM software to aid customer requests
- Collaborated with colleagues to improve overall store performance, share best practices, and assist other departments in closing duties to achieve team goals
Dance Pizazz
Professional Dance Instructor/Client Relationship Associate
08.2022 - 02.2024
Job overview
- Used consultative sales techniques to understand customer needs to recommend relevant services and increased client lifetime value through proactive account management and upselling opportunities leading to a 20% company client retention rate increase
- Cultivated customer loyalty by promptly and effectively resolving client concerns and navigating challenging situations through strong negotiation and conflict resolution skills
- Converted new business leads and proactively followed up with leads after initial contact to gauge interest and address any questions
- Instructed multiple new hires in proper dance technique, script training, client retention and upselling techniques through a two-month training curriculum leading to 80% retaining their first client
- Maintained DaySmart and Send in Blue client databases and developed a new excel database for warm and cold call leads
- Created, organized, and uploaded client progress check and spotlight videos via Vimeo to company website and Facebook
- Earned Top Teacher Award July 29th, 2023, in recognition of securing a promotion to Client Relationship Associate and achieving top sales and client retention within the company
- Earned Top Teacher Award December 9th, 2023, as recognition of achieving top client participation in Diamond Dance Series Holiday StarBall
Self
Gaming YouTube Content Creator
11.2019 - 08.2021
Job overview
- Successfully gained over 800 subscribers in 9 months of weekly video posting with a 93% retention rate after 3 years with over 140,000 channel views
- Created high-quality informational videos on Fortnite challenges, collectibles, and skins through use of mostly free video-editing software and epidemic sounds
- Utilized Google Analytics to tailor keywords to optimize video searchability in YouTube and Google Search to compete with more developed content creators
- Proficient in video and audio segmentation, transition, and creating aesthetically pleasing thumbnails that attract a target audience
St. Peter's Rec Plex, Renaud Spirit Center, YMCA
Swim Instructor
05.2018 - 06.2019
Job overview
- Taught program components for personal safety, water orientation, stroke development, and personal growth to students varying in ages, skill levels, and disabilities while maintaining control and safety of class while always keeping visual contact of students within arm's reach
- Noted strengths and weaknesses of each child across classes to track progress and monitor improvement and developed exercises within class structure to aid in individual student and class goals
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record and improve operation through consistent hard work and dedication while maintaining high energy and enthusiasm in a fast-paced environment
- Carried valid Ellis and Associates Health Care Provider BLS (CPR and AED) including First Aid Certification during entirety of employment and was trained in water rescue techniques
Food Service Consultants @ Messiah Lutheran School
Cafeteria Server
09.2015 - 04.2018
Job overview
- Pioneer server in newly developed Pre-School lunch program that led to %10 increase in lunch sales
- Delivered exemplary service to students, staff and visitors through attentive service and quick response to issues in a fast-paced environment while maintaining cleanliness and organization in the serving line
- Maintained adequate levels of snacks, beverages, condiments, utensils, and linens and restocked before service and between lunch periods per expected use levels to keep service flowing smoothly
- Followed all proper handling procedures for food preparation, service, and disposal according to temperature, safety, and presentation guidelines
- Collected trash, wiped up spills, and sanitized kitchen equipment and dining trays according to health code standards and assisted custodian in cleaning duties during and after lunch periods if needed
Education
Penn Foster Career SchoolScranton, PA
High School Diploma
12-2023
University Overview
- 3.89 GPA
Skills
- Adaptability
- Quick Learner
- Multitasking
- Outgoing Personality
- Emotional Intelligence
- Interpersonal Skills
Accomplishments
- Awarded “Top Teacher” twice in 2023.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offInterests
Gaming
Build a Business One Day
Timeline
Sales Associate
Kohls Department Store
04.2024 - Current
Professional Dance Instructor/Client Relationship Associate
Dance Pizazz
08.2022 - 02.2024
Gaming YouTube Content Creator
Self
11.2019 - 08.2021
Swim Instructor
St. Peter's Rec Plex, Renaud Spirit Center, YMCA
05.2018 - 06.2019
Cafeteria Server
Food Service Consultants @ Messiah Lutheran School
09.2015 - 04.2018
Penn Foster Career School
High School Diploma
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