Overview
Work History
Timeline
Generic

Christina Kwak Peters

Castro Valley,CA

Overview

32
32
years of professional experience

Work History

Appraisal Department Manager

Fremont Bank
Livermore, CA
06.2022 - Current
  • Monitored and streamlined appraisal processes for efficiency and accuracy
  • Conducted monthly administrative meetings to relay updates and gather feedback
  • Led the implementation of new appraisal software (EVO) in collaboration with IT and vendors
  • Developed processes to onboard and manage appraisers (~750)
  • Automated reports using EVO and Tableau for various metrics (daily, weekly, quarterly)
  • Oversaw yearly updates to procedure manuals and participated in data migration efforts
  • Earned certifications and completed leadership training, including the Manager Toolkit series

Appraisal Department Supervisor

Fremont Bank
Livermore, CA
03.2020 - 06.2022
  • Supervised order processes, including assignments and vendor communications
  • Updated procedures for FNMA/FHLMC lookups and other processes
  • Prepared detailed reports on department activities
  • Provided training to staff and managed key departmental tasks
  • Completed leadership training on communication, core competencies, and team motivation

Appraisal Department Administrator

Fremont Bank
Livermore, CA
03.2016 - 03.2020
  • Delivered customer service to internal and external stakeholders
  • Processed orders, tracked appraisals, and managed appraiser recruitment (~250 appraisers added)
  • Maintained departmental manuals and streamlined data processes
  • Handled special projects and trained new hires

Office Assistant

Cal Bay Appraisals
Oakland, CA
01.2013 - 09.2018
  • Managed data entry, including plat maps, zoning, tax records, and cash applications

Treasurer

MOMS Club of San Lorenzo
San Lorenzo, CA
06.2007 - 06.2012
  • Company Overview: Non-Profit Organization
  • Tracked finances, managed deposits, and reconciled accounts for this non-profit organization
  • Non-Profit Organization

Office Manager

Big Dog Construction
Oakland, CA
09.2005 - 10.2006
  • Oversaw accounts receivable/payable, invoicing, and reconciliations

Accounts Receivable Accountant

Joseph Enterprises Inc.
San Francisco, CA
07.2001 - 07.2002
  • Conducted collections, cash applications, and financial reporting for major accounts
  • Tracked shipments and created time analysis reports

Billing Accountant/Accounts Receivables

S.COM CSE, Inc.
San Francisco, CA
06.2000 - 04.2001
  • Handled billing, payroll reconciliation, and collections
  • Performed month-end revenue and cost accruals

Sales Compensation Analyst

Sybase, Inc.
Emeryville, CA
01.1999 - 06.2000
  • Analyzed revenue for sales compensation payouts
  • Implemented a new compensation system (TrueComp)
  • Provided support for compensation plans and internal customer service

Accounting Administrator

Scitor Corporation
Menlo Park, CA
10.1995 - 03.1998
  • Managed accounts receivable, invoicing, and customer relations
  • Supported IRS audits and performed month-end reconciliations

Assistant Financial Coordinator

Edward M. Matsuishi, DDS
El Cerrito, CA
09.1993 - 10.1995
  • Processed insurance claims, coordinated financial arrangements, and handled customer billing

Timeline

Appraisal Department Manager

Fremont Bank
06.2022 - Current

Appraisal Department Supervisor

Fremont Bank
03.2020 - 06.2022

Appraisal Department Administrator

Fremont Bank
03.2016 - 03.2020

Office Assistant

Cal Bay Appraisals
01.2013 - 09.2018

Treasurer

MOMS Club of San Lorenzo
06.2007 - 06.2012

Office Manager

Big Dog Construction
09.2005 - 10.2006

Accounts Receivable Accountant

Joseph Enterprises Inc.
07.2001 - 07.2002

Billing Accountant/Accounts Receivables

S.COM CSE, Inc.
06.2000 - 04.2001

Sales Compensation Analyst

Sybase, Inc.
01.1999 - 06.2000

Accounting Administrator

Scitor Corporation
10.1995 - 03.1998

Assistant Financial Coordinator

Edward M. Matsuishi, DDS
09.1993 - 10.1995

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Christina Kwak Peters