Christina (Krissy) Hall
Mesquite,NV
Summary
Dynamic Senior Services Programs Coordinator with a proven track record at the City of Mesquite, excelling in event planning and budget management. Adept at fostering relationships and enhancing community engagement, while streamlining processes to boost efficiency. Strong problem-solver with exceptional organizational skills, committed to achieving strategic goals and improving program outcomes.
Overview
19
19
years of professional experience
Work History
Senior Services Programs Coordinator
City of Mesquite
01.2007 - Current
- Coordinated community engagement initiatives to enhance public participation in special events with over 100 customers in attendance.
- Developed and maintained relationships with patrons to facilitate program success and resource sharing.
- Streamlined administrative processes, improving efficiency in project management and documentation when supervisor was out of the office.
- Led training sessions for staff required by the State of Nevada.
- Analyzed program outcomes to inform strategic planning and decision-making for future activities and events.
- Oversee the Center’s Exercise Program. Promote and maintain a good working relationship with the Fitness instructors. Prepare all fitness instructors’ invoices.
- Prepare reports and maintain accurate files and records pertaining to the State SAM’S program. Monitor grant compliance with SAMS’S, Congregate, Homebound, Caregiver's and assist with budget expenditures. Maintain accurate counts on MYSENIOCENTER program and execute reports. Maintaining accuracy reports for State Audit. Assisted Supervisor with overall senior center annual budget. Assisted in budget allocations for community programs, fiscal responsibility an adherence to guidelines. Familiar with Caselle and AODocs.
- Plan and prepare the grant compliance with State Work Plan Goals for the quarterly report. Entered data, generated reports, and produced tracking documents.
- Reconcile the cash drawer, prepare the inter-office deposit receipt and take to City Hall.
- Managed logistics for city-sponsored events, ensuring seamless execution and participant satisfaction.
- Manage project timelines for successful completion such as the monthly monthly presentations-Lunch & Learns, ensuring milestones were met and deadlines were adhere to. Keep file of attendance form and promotional materials for State Audit.
- Prepare and plan promotional materials including flyers, brochures and press releases. Maintain Facebook social media page for the Senior Center and upload the Newsletter to City Website. Gathered and organized materials to support operations.
- Assist in purchasing of supplies, materials and equipment related to program and special events. Purchase janitorial supplies and maintain inventory records.
- Answer visitors’ questions, calls, and emails, and provide them with accurate and relevant information.
- Mentored junior staff members, fostering professional growth and strengthening team capabilities. Improved team productivity with regular communication and progress updates, fostering a collaborative work environment. Increased client satisfaction by facilitating clear and consistent communication and support. Delegated tasks to co-workers. Interceded between employees during arguments and diffused tense situations.
- Collaborated with other department to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment for new hires.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Senior Services Programs Assistant
City of Mesquite
01.2008 - 05.2022
- Coordinated community events, enhancing public engagement and participation with over 80 participants.
- Developed training materials for staff, fostering knowledge sharing and skill development.
- Implemented scheduling systems that optimized resource allocation for city services.
- Purchasing of janitorial supplies
- Answer phone and needs of clients
- Assist in purchasing supplies, materials and equipment related to program and special events.
- Inventory data entry-receiving and usage
- Comply with and maintain safety and sanitary procedures.
- Oversee the cooperative relationship with outside organizations and agencies.
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV06-1993
Skills
- Customer Service, Multitasking and organization
- Database entry-record keeping management,
- Project planning
- Relationship building, discretion and confidentiality, Staff management-supervision, team collaboration
- Administrative leadership
- Grant and budget knowledge and compliance
- Analytical problem-solving
Timeline
Senior Services Programs Assistant
City of Mesquite
01.2008 - 05.2022
Senior Services Programs Coordinator
City of Mesquite
01.2007 - Current
High School Diploma -
Virgin Valley High School