Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christina M. Bennetts

Newton Grove,NC

Summary

Exceptional employee with strong interpersonal expertise, building lasting relationships with customers and patients. Adept negotiator, balancing client requirements with organizational interests to achieve beneficial deals. Effective communicator, prioritizing customer and patient satisfaction and interests to drive favorable outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Injury Prevention Representative

Trauma Service WakeMed
Raleigh, NC
10.2014 - Current

The program seeks to elevate community awareness of injury prevention and trauma care, thereby decreasing mortality and morbidity rates through enhanced regional trauma care and increased public awareness of the Trauma Center via community outreach. Moreover, the program manages budgets for trauma and Safe Kids 501C3, engages in Capital RAC-sponsored injury prevention initiatives, serves as WakeMed's injury prevention ambassador, develops new health education programs, coordinates injury prevention programs, and documents events and patient encounters in SharePoint.

Safe Kids Coalition Coordinator

Wake County, NC
10.2014 - Current

As Coordinator of the Safe Kids Coalition in Wake County, a role I hold concurrently with my position as Injury Prevention Specialist at WakeMed, I participate in public events such as safety days to deliver injury prevention education on community-relevant health issues. In this capacity, I manage all program aspects, including events, volunteer engagement, and 501C3 financial administration. I also maintain 24/7 on-call availability to assist local law enforcement with emergency child safety seat requests.

Patients Accounts Representative

WakeMed Cary Hospital
Cary, NC
08.2004 - 10.2014

Handled external payer inquiries for WakeMed, ensuring accurate and efficient management of patient records. Prepared comprehensive reports on billing actions, submitted electronic bills in accordance with compliance guidelines, and reconciled statements with patient records. Served as team leader.

Education

Johnston County Community College
Actively Pursuing Academic Credential

SBIRT 101 -

National Screening of Intervention

SBIRT Adolescents -

National Screening of Intervention

CPR -

American Heart

Stop The Bleed -

American College of Surgeons

AARP Car Fit Technician -

Johnston County Community College

Skills

  • Customer / Patient Support
  • Goal-oriented mindset
  • Customer Relations
  • Calm and nurturing
  • Communication skills
  • Deescalation trained
  • SharePoint system knowledge

Accomplishments

•In 2016, received the Award of Merit for the Southeast region from the National Water Safety Council, obtaining a $2,500 grant to distribute 250 free life jackets to children and adults. Conducted a ten-week outreach program at the lakes, interacting with over 600 individuals and contributing to a decade-long record of zero drownings at Jordan Lake.

•Received the 2019 Jan T. Parker Award for outstanding community engagement, dedication, and leadership.

•Led the Coalition for Wake County, the state's largest county with over one million residents, managing the coalition board and volunteers for Safe Kids Wake County.

Certification

  • AARP CARFIT County Coordinator/Technician 2024
  • Stop The Bleed Instructor 2021
  • CPR American Heart 2021
  • National Screening of Intervention SBIRT of Adolescents 2019
  • National Screening SBIRT 2019
  • Licensed Emeregncey Medical Responder 2017- 2018

Timeline

Injury Prevention Representative

Trauma Service WakeMed
10.2014 - Current

Safe Kids Coalition Coordinator

Wake County, NC
10.2014 - Current

Patients Accounts Representative

WakeMed Cary Hospital
08.2004 - 10.2014

Johnston County Community College

SBIRT 101 -

National Screening of Intervention

SBIRT Adolescents -

National Screening of Intervention

CPR -

American Heart

Stop The Bleed -

American College of Surgeons

AARP Car Fit Technician -

Johnston County Community College
Christina M. Bennetts