Christina M. Perry
Inman,South Carolina
Summary
Seeking full- time employment in human resources after pursuing and completing my graduate degree. Self-motivating and positive professional that has a strong work ethic, drive, and adapts well whether working independently or in team environments.Conscientious and compassionate Human Resources professional with drive for promoting positive morale and optimizing productivity; with excellent interpersonal, coaching and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resources Manager
HAMPTON INN & SUITES
Troy, Michigan
10.2015 - 06.2016
- Joined new management team tasked with revitalizing the hotel following the year of instability, 70 percent turnover rate, internal change, restructuring, and absent leadership.
- Recruited for high quality candidates through efficient use of the applicant tracking system (ATS) and effective sourcing for high volume, hospitality positions.
- (I-9/ E-Verify) employment eligibility completed for each employee within the first three days of employment.
- Implement and enforce all HR policies and procedures and ensure compliance with all State and Federal Employment Laws.
- Prepare and administer employee documents (Leave of Absence, FMLA, Medical, Dental, Vision, Life, Disability, and COBRA).
- Prepare and conducted new employee orientation and training.
- Customer relationship management (CRM), productivity and performance tracking utilized.
- Increased employee retention rate to eighty five percent by rigorously maintaining a positive work environment.
- Paycor and Paylocity HRIS applications used to manage and process- bi-weekly payroll for a staff of 100.
Guest Service Representative
HOMEWOOD SUITES BY HILTON
Troy, Michigan
10.2014 - 10.2015
- Promoting courteous, efficient and friendly manner, both face-to- face and on the phone towards customers.
- Day to day to responsibilities include record keeping of room availability, guest charges, billing, payment collection, and deposits in accordance with company policies and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collaborated with hotel team members to handle guest requirements from check-in through check-out.
Food and Beverage Trainer
DETROIT GOLF CLUB
Detroit, Michigan
04.2011 - 12.2014
- Actively part of the selection, hiring and the onboard of newly hired employees.
- Oversaw the training and development for all server, server assistants and banquet staff.
- Made sure all standards and policies set by the directors and management were being met.
- Trained 50-person food and beverage staff to enhance customer service and encourage repeat business.
- Performed staff cross-training to maximize efficiency and maintain low employee turnover.
Human Resources Coordinator
NEIMAN MARCUS
Troy, Michigan
03.2013 - 11.2014
- Working knowledge of Oracle/ PeopleSoft HRIS applications.
- Following up with the references of the applicant, send offer letters, clarify all company policies and benefits, review job duties and maintain files regarding all new hires.
- I-9/ E-Verify) employment eligibility completed for each employee within the first three days of employment.
- Ensures payroll accuracy, addressing employee issues or problems, maintaining employee relations, keeping employee records and making sure the company is compliant with existing employment laws and regulations.
- Assisted management staff in annual year-end processes and data audits.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
HR Intern- Winter 2013
Neiman Marcus
Troy, United States
11.2013 - 03.2014
- Exposure to Oracle/PeopleSoft HRIS applications.
- Practical usage steps in the recruiting and hiring process, including: posting job openings, reviewing resumes, conducting telephone and in-person interviews, making job offers and negotiating starting salaries.
- Including (I-9/ E-Verify) eligibility, confidentiality, proper maintenance of employee files.
- Ensure all departments are made aware of any new and up to date employee policies.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Education
MBA - HUMAN RESOURCE MANAGEMENT
Columbia Southern University
Orange Beach, AL10.2018
Graduate Certificate - Human Resource Management
Columbia Southern University
Orange Beach, AL06.2017
Bachelor of Science - Hospitality Management
Madonna University
Livonia, MI12.2014
Skills
- Leadership communication skills
- Tolerant and flexible to stressed situations
- Critical thinker and problem solver
- Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
- HRIS applications (ADP, Kronos, Paylocity, Paycor, PeopleSoft, Workday
Affiliations
MEMBER- Greenville Society for Human Resource Management (GHRM)
MEMBER- Spartanburg Human Resources Association (SHRA), Colleague, Supervisor
Certification
SHRM Essentials of Human Resource Management
Timeline
Resources Manager
HAMPTON INN & SUITES
10.2015 - 06.2016
Guest Service Representative
HOMEWOOD SUITES BY HILTON
10.2014 - 10.2015
HR Intern- Winter 2013
Neiman Marcus
11.2013 - 03.2014
Human Resources Coordinator
NEIMAN MARCUS
03.2013 - 11.2014
Food and Beverage Trainer
DETROIT GOLF CLUB
04.2011 - 12.2014
MBA - HUMAN RESOURCE MANAGEMENT
Columbia Southern University
Graduate Certificate - Human Resource Management
Columbia Southern University
Bachelor of Science - Hospitality Management
Madonna University
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