Christina M. Proctor
Accounting
Detroit,MI
Summary
CAREER REVIEW Experience comprises over 16 years of proven decision-making, strategic administrative/accounting and supervisory skills which include implementing assigned projects, planning, analyzing, and delegating roles. My competencies will be used to improve company productivity and profitability. In addition, I am strongly committed to being resourceful in problem-solving, detail oriented, and utilizing my IT skills to contribute to organizational success.
Overview
16
16
years of professional experience
Work History
Municipal Finance Supervisor
Metro Consulting Associates
Plymouth, MI
03.2019 - Current
- Experience in driving transformation of any kind, large program management.
- Increased utility collection rate from 79% to 90% to drive revenue acceleration and cost avoidance through efficient management.
- Reconciles and posts monthly account adjustments and daily cash deposits to the general ledger.
- Analyzes monthly collection of accounts receivable to reduce high collection rates.
- Creates standard operating procedures for billing which includes developing training courses and materials.
- Accountable for maintaining a $2,000,000.00 municipal consulting contract.
- Performed billing, collection and reporting functions for service center generating over $6,240,000 annually in revenue.
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Drove implementation of Invoice Cloud software to automate office operations and implemented KCI for printing services.
- Establishes efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Act as a trusted advisor to the business, proactively listen and synthesize inputs & feedback from the business to set up a positive feedback loop to the team within the Talent Match that is working on driving process standardization.
- Work efficiently with vertical leadership including VP's, cross-functional teams including the vertical HR leaders and transition teams, to plan and deliver roadmaps we are creating.
- Manages costs and billing and resolved financial discrepancies effectively through organizational management of account information using BS&A software.
Treasury Assistant
Great Lakes Water Authority, Robert Half Accountemps
Southfield, MI
06.2018 - 09.2018
- Reconciled bank transactions.
- Maintained and documented all cash activity on the cash position log.
- Managed the procurement credit card program.
- Secured and maintained banking account access to perform banking procedures such as wire transfers.
- Executed financial tasks on a daily basis to maintain optimal company finances.
Business Analyst
Beaumont Corporate Offices, TekSystems
Dearborn, Southfield, MI
01.2018 - 06.2018
- Merged duplicate patient data between clinical systems and the EMR to avoid data integrity errors while using SQL to generate reports and complete data mapping.
- Managed error queues, interfaces, and workflow reports to ensure record review and chart completion.
- Audited and reviewed reports received from transcription vendors.
- Performed data mining to assist facilities with cutting costs, increasing revenue and reduce risks.
- Processed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reports.
Accounting Coordinator
Enterprise Holdings, Robert Half Accountemps
Southfield, MI
09.2016 - 01.2018
- Daily accounts payable data entry with 3-way match, batch, and coding.
- Resolved payment differences, issued credits on vendor accounts, and generated checks for distribution to vendors.
- High volume data entry of 5,000 lines per month into Microsoft Excel, with daily importing into PeopleSoft.
- Trained new employees on accounting principles and company procedures.
Medical Center Advisor
Detroit Medical Center
Detroit, MI
06.2014 - 07.2016
- Completed charge entries, monitored, and reconciled patient accounts to ensure accurate billing production, and utilized knowledge of third-party payers' requirements and co-payment/deductible collections.
- Verified insurance coverage, benefit levels, and obtained necessary authorizations to schedule appointments, and calculated the estimated patient liability for all transactions in a call center environment.
- Provided tele-health services including, diagnostic, specialty consultation requests, and educational courses.
Unit Secretary
Detroit Medical Center
03.2001 - 06.2014
- Performed a detailed analysis of patient accounts after initial billing to charge for observation service.
- Responsible for admitting, discharging, and transferring patients to various facilities.
- Ensured compliance with laws, government regulations, HIPAA, JCAHO requirements and DMC policies.
- Developed training protocols for new unit secretaries.
Education
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
University of Phoenix
Google IT Support Professional Certificate -
Coursera
Skills
EMR / EHR
CIS
Citrix
EPIC
Lawson
Link
SNAPP
AMP
Mac OS
Microsoft Suite
SQL
Python
LINUX
Peachtree Accounting
People Soft Financials
BS&A
Neptune 360
Ralph Link
Accomplishments
- Co-Writer of Be Resilient
Affiliations
- University of Phoenix Alumni Association
- Michigan Association of Certified Public Accountants (MICPA)
- Member of the National Society of Leadership & Success (NSLS)
- Member of the National Society of Collegiate Scholars (NSCS)
Timeline
Municipal Finance Supervisor
Metro Consulting Associates
03.2019 - Current
Treasury Assistant
Great Lakes Water Authority, Robert Half Accountemps
06.2018 - 09.2018
Business Analyst
Beaumont Corporate Offices, TekSystems
01.2018 - 06.2018
Accounting Coordinator
Enterprise Holdings, Robert Half Accountemps
09.2016 - 01.2018
Medical Center Advisor
Detroit Medical Center
06.2014 - 07.2016
Unit Secretary
Detroit Medical Center
03.2001 - 06.2014
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
University of Phoenix
Google IT Support Professional Certificate -
Coursera