CHRISTINA M. SERPAS
St. Bernard,LA
Summary
Organized and efficient professional with a reputation as a dependable and accountable employee with technical knowledge and critical thinking skills. Highly-motivated employee with desire to take on new challenges.
Overview
30
30
years of professional experience
Work History
Technical Information Specialist
PBF Chalmette Refining
Chalmette, LA
06.2016 - Current
- Supervise TIM/PSG staff to ensure that all documentation required changes, whether driven by Capital or Expense, are completed using Management of Change (MOC) protocols.
- Owner and administrator of Document Management System which stores OSHA required technical information for site
- Receive all project documentation transmittals and manage TIMS workflow for project documentation closeout activities.
- PSMS 4.1 Administrator
- Records\ Data Management Subject Matter Expert for site
- Manage Refinery SAP Hierarchy and associated Master Data tables including DOAG.
- Ensure all SAP Functional Locations and Equipment are entered or updated in a timely and accurate manner based on change management protocols
- Member of SAP Plant Maintenance working group that governs all enhancements to SAP system corporation wide
- Actively participate in Fixed Assets capitalization and Asset write-offs in accordance with IRS guidelines.
- Act as Project Manager for Small Capital Projects
- Manages all Project closeout activities for Capital Projects Group.
- Provide Quarterly DOAG reports to the Refinery Manager, Refinery Controller, and HQ.
- Serve as Site Sharepoint Site Collection Administrator which includes design, layouts, and access controls for all departments of the Refinery
- Work with IT to ensure LAN share and SharePoint permissions are secure and data is manged correctly.
- Developed training materials for end-users on how to use the new DMS effectively.
- Heavily involved in refinery's community outreach via United Way or other community partners
Documentation Coordinator
UP Professional Solutions
Chalmette, LA
11.2004 - 05.2016
- Manage Refinery SAP Hierarchy
- Ensure all SAP Functional Locations and Equipment are entered or updated in a timely and accurate manner based on change management protocols
- Actively participate in Capital Assets annual SAP ledger verification
- Administrator of Document Management System (DMS) which stores OSHA required technical information for site
- Receive all project documentation and manage workflow for project documentation closeouts
- Serve as CRLLC's Sharepoint Site Collection Administrator
- Promptly responded to requests for information while maintaining security.
- Administered document access and revision rights to personnel to maintain documentation integrity.
Data Coordinator II
MS Benbow & Associates
Chalmette, LA
01.2003 - 11.2004
- Scanned and entered documentation into Document Management System.
- Spearheaded effort to scan all original hanging project files that were located in Central Files.
- Worked to improve document scan quality and move towards jpg files and eventually pdf.
- Prepared documents for archiving by organizing files into specified formats.
First Assistant Manager
Cato Fashions
Chalmette, LA
07.1994 - 12.2002
- Assisted store manager in hiring and training new employees.
- Supervised staff to ensure efficient operation of the store.
- Enforced loss prevention measures within the store environment.
- Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
- Ensured compliance with company policies, procedures, safety rules, and regulations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Maintained cleanliness of the store environment by performing daily walkthroughs and inspections.
- Managed employee scheduling ensuring adequate staffing levels during peak business hours.
- Oversaw cash register operations including opening and closing registers, balancing drawers and resolving discrepancies.
Education
MBA -
University of New Orleans
New Orleans, LA01.2022
Bachelor of Interdisciplinary Studies - Business and Urban Planning
University of New Orleans
New Orleans, LA01.2009
Skills
- Meticulous and Organized
- Proficient in MS Office
- Critical Thinker
- Works well under pressure
- Information, Document, & Record Management
- Database Management
- Procedure Development & Management
- Project Tracking and Close-out
- SAP Expertise
- SharePoint Expertise
Leadership Organizations
- Loyola University of New Orleans - Women's Leadership Academy Cohort 5 - Class of 2024
- New Orleans Regional Leadership Institute (NORLI) - Class of 2020
- Leadership St. Bernard Cohort 5 - Class of 2018
Community Involvement
- Leadership St. Bernard Executive Committee Member
- Blues, Brews, & BBQ Festival Committee Member
- Tour da Parish Committee Member
- St. Bernard Chamber of Commerce Marketing Committee Member
- Spotlight St. Bernard Committee Member
- Women's Professional Network Committee Member
Timeline
Technical Information Specialist
PBF Chalmette Refining
06.2016 - Current
Documentation Coordinator
UP Professional Solutions
11.2004 - 05.2016
Data Coordinator II
MS Benbow & Associates
01.2003 - 11.2004
First Assistant Manager
Cato Fashions
07.1994 - 12.2002
MBA -
University of New Orleans
Bachelor of Interdisciplinary Studies - Business and Urban Planning
University of New Orleans
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