Christina Mathews
Green Bay
Summary
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
9
9
years of professional experience
Work History
Housekeeper
Hilton Grand Vacation Kings Land
05.2024 - 10.2025
- Maintained cleanliness and organization of assigned areas.
- Assisted in laundry operations, ensuring proper handling and care of linens.
- Learned safe use of cleaning chemicals and equipment per safety protocols.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
Vacation/residental Cleaner
Self Enployed
03.2023 - 04.2024
- Maintained cleanliness and sanitation standards in residential and commercial properties.
- Utilized eco-friendly cleaning products to ensure safe environments for clients.
- Organized cleaning schedules to optimize time management and efficiency.
- Trained new cleaners on best practices and safety protocols.
- Implemented inventory tracking for cleaning supplies to minimize waste.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Residential , Job Site ,vacation Rental Cleaner
Self Employed
03.2017 - 02.2022
- Maintained cleanliness and hygiene standards across various areas, ensuring a safe environment.
- Operated cleaning equipment efficiently, including vacuums, floor scrubbers, and pressure washers.
- Performed routine inspections to identify maintenance needs and safety hazards in facilities.
- Trained new staff on cleaning protocols and safety procedures, enhancing team effectiveness.
- Developed systematic cleaning schedules to optimize workflow and ensure thorough coverage.
- Implemented eco-friendly cleaning practices to promote sustainability within the workplace.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
Education
High School Diploma - High Scool
Portage Community High School
Portage, MI05.2000
Timeline
Housekeeper
Hilton Grand Vacation Kings Land
05.2024 - 10.2025
Vacation/residental Cleaner
Self Enployed
03.2023 - 04.2024
Residential , Job Site ,vacation Rental Cleaner
Self Employed
03.2017 - 02.2022
High School Diploma - High Scool
Portage Community High School