Christina Matti
Sterling Heights,Michigan
Summary
Dedicated and motivated individual with strong organizational skills and a passion for the business field, actively seeking an internship to contribute effectively to team and company success. Known for dependability, a positive attitude, and a proactive approach to taking on additional responsibilities, I excel at managing multiple priorities and adapting to dynamic environments. Eager to gain hands-on experience in Human Resources, And wanting to gain more experience in the FInance industry with interests in recruitment, onboarding, employee engagement, and performance management. Ready to bring energy and enthusiasm to a team-driven workplace and support organizational goals through attention to detail and a commitment to continuous learning.
Overview
4
4
years of professional experience
Work History
Cashier/Stock Controller/Sales Associate
GOLD MOUNTAIN INC
Highland Park, MI
12.2022 - 07.2023
- Welcomed customers, and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Worked well in a team setting, providing support and guidance.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Babel Enterprise Inc
Saginaw
01.2020 - 12.2021
- Compiled and analyzed data to determine approaches to improve sales and performance
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Conducted inventory counts by adding each item in stock and documenting them in the computer system
- Built relationships with customers to encourage repeat business
- Set up new sales displays each week with fresh merchandise
- Stocked, tagged, and displayed merchandise as required
- Worked flexible schedule and extra shifts to meet business needs
- Greeted customers entering the store and responded promptly to customer needs
- Operated cash register to record transactions accurately and efficiently
Education
BBA - Human Resources Management and Finance
Walsh College of Accountancy And Business Administration
Troy, MI05-2026
High School Diploma -
Harper Woods Highschool
Harper Woods, MI01.2023
Business Major
Macomb Community College
Clinton Township, MISkills
- Active Listening Skills
- Customer assistance
- Complex Problem-solving
- Time Management Skills
- Purchase Assistance
- Inventory Management
- Merchandise Restocking
- Complex Problem-Solving
- Customer Assistance
- Customer Service Excellence
- Excel
- Proficient in Microsoft Office
Timeline
Cashier/Stock Controller/Sales Associate
GOLD MOUNTAIN INC
12.2022 - 07.2023
Babel Enterprise Inc
01.2020 - 12.2021
BBA - Human Resources Management and Finance
Walsh College of Accountancy And Business Administration
High School Diploma -
Harper Woods Highschool
Business Major
Macomb Community College
Similar Profiles
Traci HatlingTraci Hatling
Reporter at Gold Mountain California News Media (formerly Gold Country MediaReporter at Gold Mountain California News Media (formerly Gold Country Media
William SHANE HayesWilliam SHANE Hayes
Sales Associate/Supervisor at Gold Mountain CommunicationsSales Associate/Supervisor at Gold Mountain Communications
DARRION LEVINGSDARRION LEVINGS
Order Fulfillment Associate at Gold Mountain Cannabis Inc.Order Fulfillment Associate at Gold Mountain Cannabis Inc.