CHRISTINA NOELLE MENDEZ FERRER
Las Vegas
Summary
Compassionate and dedicated nurse with a strong foundation in exceptional patient care and comfort, complemented by extensive experience in guest-facing environments. Proven ability to excel in high-pressure situations while delivering personalized service and maintaining meticulous attention to detail. Committed to leveraging a diverse skill set to enhance operational efficiency and ensure positive patient outcomes. Eager to contribute to a collaborative healthcare team dedicated to upholding the highest standards of care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Centennial Hills Hospital
Las Vegas, NV
10.2024 - Current
- Executed detailed neuro assessments and NIHSS monitoring for acute and subacute stroke patients, prioritizing timely intervention for neurologic changes.
- Administered intricate medication regimens to support patient recovery, maintaining strict adherence to established stroke protocols and safety guidelines.
- Conducted comprehensive assessments and implemented care plans for patients with dysphagia, mobility challenges, and cognitive impairments.
Guest Service Specialist
Park MGM
Las Vegas, NV
09.2018 - Current
- Coordinated the distribution of hotel rooms and suites based on guest preferences and availability.
- Outlined and documented best practices for guest services to ensure consistent service delivery.
- Coordinated call handling on multi-line phone systems, ensuring prompt response to inquiries.
Key Holder
Ilori
Las Vegas, NV
04.2018 - 01.2019
- Oversaw adherence to store opening and closing procedures, safeguarding assets and optimizing workflow.
- Leveraged commission sales techniques to enhance customer acquisition and retention.
- Oversaw merchandising strategies to optimize product placement and increase sales. Led training sessions for staff on effective merchandising techniques. Analyzed customer feedback to refine product offerings and improve store layout.
Sales Associate
Nordstrom
Las Vegas, NV
09.2016 - 12.2016
- Delivered exceptional customer service and product knowledge to drive sales in activewear department.
- Systematically documented customer information and transaction history within virtual clientele folder for streamlined access.
Stylist
All Saints
Las Vegas, NV
08.2014 - 09.2016
- Cultivated client relationships and delivered exceptional styling services, resulting in over $100,000 in sales within first six months of store launch.
- Oversaw cash register functions and performed comprehensive end-of-day banking reconciliations.
- Customized look-book styling by analyzing customer requirements and preferences for optimal presentation.
Personal Banker
US Bank
Las Vegas, NV
06.2015 - 03.2016
- Delivered comprehensive knowledge and effectively sold bank products, ensuring customer satisfaction.
- Achieved high customer satisfaction ratings by streamlining teller processes. Enhanced operational efficiency through effective training of new staff. Improved transaction accuracy by implementing best practices in cash handling.
Sales Associate
Victoria’s Secret
Las Vegas, NV
03.2015 - 07.2015
- Top sales in the PINK department
- Operating cash registers and POS machines
- Ensuring complete customer satisfaction
- Exceeding daily sales goals
Education
Associate of Science - Nursing
Las Vegas College – School of Nursing
Las Vegas01-2024
Bachelor of Science - Hospitality Administration
University of Nevada
Las Vegas05.2018
Skills
- Neurological assessments (NIHSS, GCS)
- Acute stroke recognition
- Dysphagia screening
- Seizure precautions
- Anticoagulation management
- Fall prevention
Certification
- Licensed RN - July 2024
- BLS Certification
Languages
Fluent in English, Tagalog, and Visaya
Timeline
Registered Nurse, Medical-Surgical Unit
Centennial Hills Hospital
10.2024 - Current
Guest Service Specialist
Park MGM
09.2018 - Current
Key Holder
Ilori
04.2018 - 01.2019
Sales Associate
Nordstrom
09.2016 - 12.2016
Personal Banker
US Bank
06.2015 - 03.2016
Sales Associate
Victoria’s Secret
03.2015 - 07.2015
Stylist
All Saints
08.2014 - 09.2016
Associate of Science - Nursing
Las Vegas College – School of Nursing
Bachelor of Science - Hospitality Administration
University of Nevada