Christina R. Pengitore
Brandon,SD
Summary
To obtain a teaching position that will allow me to use my strong passion for student development coupled with my skills and experience to make a difference at Patrick Henry Middle School
Overview
12
12
years of professional experience
Work History
SR Loan Servicing Specialist
First Premier Bank
05.2015 - Current
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants
- Affirmed loan document accuracy to protect lenders from potential fraud
- Corroborated on-time payments and meeting of loan terms by assessing customer accounts
- Reviewed and validated details of loan applications and closing documentation
- Set up, stored and updated customer files, department records and regulatory paperwork
Lead Teller
First Premier Bank
04.2013 - 05.2015
- Recognized and prevented fraudulent activities and suspicious transactions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Introduced customers to other bank team members to help meet financial needs.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Identified potential needs through observation, questioning, and listening.
- Investigated and promptly resolved issues with patron accounts.
Intern
Osher Life Long Learning Institute
05.2011 - 08.2011
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Prepared project presentations and reports to assist senior staff
Education
Masters - E.d
University of Sioux Falls
05.2024
Bachelors - Business Management
University of South Dakota
08.2012
Skills
- Proficient on Google Docs, Sheets, Slides, Microsoft Excel, Microsoft Word, Padlet, Canva, and 10 Key
- Knowledge of several types of Social Media Accounts
- Excellent Writing, Organizational, and Communication skills
- Quick learner on new software programs
- Knowledge in Area of Expertise
- Positive Learning Environment
- Community Organization
- Diversity and Inclusion
- Active Participation
- Different Learning Styles
- Lesson Plan Development
- Positive Student Engagement
Accomplishments
Passed Business Praxis 5101
Timeline
SR Loan Servicing Specialist
First Premier Bank
05.2015 - Current
Lead Teller
First Premier Bank
04.2013 - 05.2015
Intern
Osher Life Long Learning Institute
05.2011 - 08.2011
Masters - E.d
University of Sioux Falls
Bachelors - Business Management
University of South Dakota
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