Christine Alinger
Noble,Oklahoma
Summary
Outgoing Clinic Manager with over 7 years of experience working with medical personnel. Exceptional skill in leadership creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.
Overview
19
19
years of professional experience
Work History
Clinic Manager lll
Access Medical Center
01.2021 - Current
- Demonstrate excellent leadership skills in managing a diverse team of medical professionals and support staff between 3 seperate Clinics.
- Conduct staffing interviews to select qualified candidates
- Complete employee performance evaluations and administer disciplinary actions or performance improvement plans when necessary
- Review Clinic P&L statements to ensure Clinic margins are within profitable ranges
- Coordinate staffing with other metro-based Clinics to ensure proper staffing requirements to enhance Clinic profitability
- Mentors other Clinic Managers as they transition into their role
- Assists Area Operations Leader with decisions regarding Clinic needs within the OKC metro.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Enhances team performance by providing regular training and professional development opportunities.
- Streamlines Clinic operations by implementing efficient scheduling and appointment systems.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.
- Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.
- Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
Assistant Clinic Manager
Access Medical Center
11.2019 - 01.2021
- Create/ modify Clinic schedules to ensure proper staff coverage.
- Conduct staffing interviews.
- Train new employees in accordance with clinic policy and procedure.
- Conduct inventory counts and set stock re-order limits.
- Perform end of month lab QC verification and corrections as needed.
- Complete employee performance evaluations and administer employee disciplinary actions or performance improvement plans as needed.
- Coordinate staffing with other metro-based clinics to ensure proper staffing requirements and clinic profitability.
- Complete the above tasks while still performing the duties of a Clinical Care Specialist.
Clinical Care Specialist/Patient Service Specialist
Access Medical Center
10.2017 - 11.2019
- Provide medical care to patients such as collecting vitals, lab draws, vaccinations, administering medication, performing diagnosis testing and x-rays.
- Entering patient data in to electronic charting system.
- Perform McKesson orders to ensure the clinic is properly stocked with supplies.
- Promote a friendly atmosphere while interacting with patients and other medical professionals.
- Train new employees in the duties of a Clinical Care Specialist.
- Provide technical assistance to all clinic employees as needed.
- Collecting Patient information for medical treatment.
- Creating and filing medical charts and records.
- Collecting payments at time of service and past due payments.
- Balancing cash drawers.
- Generating daily reports for audits and retention.
- Answering and forwarding calls when necessary.
Office Manager
Empire Finance
09.2012 - 04.2013
- Efficiency in word documents and excel spreadsheets for monthly reports
- Making daily collections calls
- Directly responsible for scheduling of the office and development of employees through training
- Budgeting monthly allowances and the checkbook for accuracy
- Making Business Development calls via telephone or face to face visits
- Overall improvement of growth and profit within the office
- Approving loans and correctly analyzing a credit report.
Office Manager
First Fidelity Bank
11.2010 - 11.2011
- Opening and closing of all accounts and loans.
- Taking loan applications from customers and correctly inputting information into the system for underwriter approval.
- Efficiency in word documents and excel spreadsheets for monthly reports.
- Maintaining and meeting monthly sales goals for the office and individuals.
- Directly responsible for scheduling of the office and development of employees through training.
- Budgeting monthly allowances.
- Making Business Development calls via telephone or face to face visits.
- Monthly audit of negotiable items and teller drawers.
Teller/Assistant Branch Manager
Arvest Bank
06.2005 - 11.2010
- Efficiency in word documents and excel spreadsheets for monthly reports.
- Maintaining monthly coaching’s and evaluations for each individual.
- Originating loans and sending information to underwriter.
- Directly responsible for scheduling of the office and development of employees through training.
- Originating loans through our loan processing system.
- Making Business Development calls via telephone or face to face visits.
- Monthly audit of negotiable items and teller drawers.
Education
AS Business -
Oklahoma City Community College
Oklahoma City, OK12.2023
High School diploma -
Noble High School
Noble, OK01.2004
Skills
- Supply Coordination
- Employee Recruitment
- Operations Management
- Profit and Loss Statements
- Marketing
- HIPAA Compliance
- Clinical Management
- Urgent Care
Timeline
Clinic Manager lll
Access Medical Center
01.2021 - Current
Assistant Clinic Manager
Access Medical Center
11.2019 - 01.2021
Clinical Care Specialist/Patient Service Specialist
Access Medical Center
10.2017 - 11.2019
Office Manager
Empire Finance
09.2012 - 04.2013
Office Manager
First Fidelity Bank
11.2010 - 11.2011
Teller/Assistant Branch Manager
Arvest Bank
06.2005 - 11.2010
AS Business -
Oklahoma City Community College
High School diploma -
Noble High School
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