Christine Allen
Waimanalo,HI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mental Health Technician position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Support Associate
Petco
03.2012 - 01.2013
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Provided seller support on refunds, posted feedback and policy changes.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Sales Support Associate
Victoria Secret
10.2010 - 02.2011
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
James Madison High School
Norcross, GAMedical Office Assistant Certificate
Ashworth College
Norcross, GASkills
- Time Management
- Verbal and Written Communication
- Active Listening
- Restocking
- Telephone Reception
- Shelving Items
- Customer Complaint Resolution
- Customer Service and Assistance
Timeline
Sales Support Associate
Petco
03.2012 - 01.2013
Sales Support Associate
Victoria Secret
10.2010 - 02.2011
High School Diploma -
James Madison High School
Medical Office Assistant Certificate
Ashworth College
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