Christine Allen
Marlborough,NH
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizations success.
Overview
23
23
years of professional experience
Work History
Executive Director
Monandock Peer Support Agency
03.2020 - 05.2023
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Directed all aspects of operations for a statewide mental health nonprofit encompassing a 16 bed Residential program, Social Programs, Mental Health Programs, Advocacy Programs, and a Training and Technical Assistance Center.
- WRAP Co-Facilitator and educator on Trauma Informed Communities.
- Compiled and analyzed statewide data on behavioral and physical health, education, and poverty initiatives for legislators and the state budget process.
- Implemented equitable recruitment and onboarding process.
- Executed a complete brand overhaul in conjunction with its 30th anniversary increasing our day population by 933% (6 members to 62)
- Over 500% in financial growth from multiple revenue streams, including grant funding, fundraising, event management, and annual appeal.
- Policy and procedure development with a focus on equitable practices
- Developed curriculum for Training staff and policy implementation.
- Compiled and analyzed statewide data on behavioral and physical health, education, and poverty initiatives for legislators and state budget process.
- Managed financial growth from multiple revenue streams, including grant funding, fundraising, event management, and annual appeal. Acquired 1.75 million in grant funding in FY 22/23
- Program development, including new programs for homelessness, peer respite, Step up/Step Down and behavioral health support housing programs. Increased day programming from 5 groups weekly to 60 groups weekly.
- Directed the financial and fiduciary health of the agency and staff tasked with upholding financial policy, procedure, and integrity.
- Served as lead on policy for statewide association of peer support agencies.
- Program development, including new programs for homelessness, SUD and behavioral health support housing programs.
- Provide education and advocacy to the community on how to become a Trauma Informed Community.
- Provide support and advocacy for those suffering with suicidal ideation and active thoughts of suicide and self harm.
Partners in Health Program Administrator
Monandock Developmental Services
01.2019 - 05.2023
- Fundraising, corporate campaigning and strategic development ensuring the growth of Partners in Health.
- Collaborate with local area agencies fostering relationships with Monadnock Type I Diabetics. Created a group for TID’s resulting in stronger relationships with surrounding towns in need of support.
- Legislative Advocate for families with children having chronic health conditions.
- Advocated for children and families working to strengthen relationships to ensure child's success.
- Directed all aspects of operations for a regional community action affiliated agency, including fundraising/development, community and government relations, media relations, marketing, social media, budgeting/cost control, quality improvement, risk management, policy development and review, and data management/integrity.
- Compile and analyze data for presentation at relevant government meetings and legislative action.
- Administer subcontract awards compliance audits and RFP’s.
- Supported underprivileged, low income families in crisis ensuring their needs were being met.
- Supported families within the school system regarding IEP’s, 504’s and medical care.
- Manage the program also including housing, homelessness, prenatal parent education, community development, welfare, housing, insurance, and medicaid.
- Initiated diversity and inclusion training and programming for all staff.
- Manager, Community Engagement and Recruitment
- New Hampshire and Vermont July 2014 - 2017
- Fundraising, corporate campaigning and strategic development ensuring the growth of Partners in Health.
- Collaborate with local area agencies fostering relationships with Monadnock Type I Diabetics. Created a group for TID’s resulting in stronger community relationships and services.
- Reduced overhead costs through careful budget management and resource allocation.
Program Manager
Sobriety Centers Of New Hampshire
06.2023 - Current
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Oversee the overall operations of the inpatient program, ensuring efficient and effective delivery of services to clients in detox and residential care at the Antrim House.
- Ensure the smooth operations of a 14 bed unit consisting of 9 detox beds, 26 residential clients. Ensure the house is staffed appropriately.
- Develop and implement policies and procedures to ensure compliance with state regulations and quality standards ensuring a higher level of care.
- Manage and lead a team of Recovery Support Workers providing guidance, support, and ongoing training and mentorship for their continued growth and success.
- Conduct regular performance evaluations of staff members, providing feedback and coaching to support their professional growth.
- Stay updated on industry trends and best practices in addiction treatment, integrating new approaches into the program as appropriate.
- Collaborate with the organization's leadership team to develop and implement strategic initiatives that support the overall mission and goals.
- Develop and implement comprehensive facility management plans and protocols to ensure smooth operations and compliance with regulations.
- Conduct regular inspections to identify any maintenance or safety issues and coordinate necessary repairs or improvements.
- Ensure compliance with local health and safety regulations, fire codes, and other applicable laws.
- Implement and maintain effective security protocols, including access control systems and surveillance cameras.
- Oversee the maintenance and repair of all building systems, including plumbing, electrical, HVAC, security, grounds and beyond.
- Implement and enforce facility rules and regulations to ensure a structured and therapeutic atmosphere.
- Provide crisis intervention and de-escalation techniques when necessary.
- Facilitate group activities, educational sessions, and recreational programs for clients.
- Support clients in developing and practicing life skills, coping strategies, and relapse prevention techniques.
- Maintain confidentiality of client information and adhere to ethical standards in all interactions.
Community Engagement Manager
Girl Scouts Of The Green And White Mountains
06.2013 - 01.2019
- Built strong community relationships by actively participating in local events and developing strategic partnerships.
- Enhanced community engagement by implementing diverse outreach programs tailored to various demographics.
- Increased volunteer participation through effective recruitment strategies and targeted marketing campaigns.
- Developed comprehensive communication plans, promoting awareness of organizational initiatives and objectives within the community.
- Strengthened brand identity by organizing impactful events that showcased the organization''s values and goals.
- Managed budgets for community programs, ensuring efficient resource allocation and cost-effective planning across all projects.
- Served as a public spokesperson at events, articulating organizational values while cultivating positive relationships with key stakeholders.
- Maintained up-to-date knowledge of industry trends, ensuring that the organization remained innovative and competitive within its sector.
Champion
YMCA
Keene, NH
12.2006 - 07.2013
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Admissions Director
Kaplan University
Manchester, NH
01.2001 - 03.2006
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Science - Organizational Management
Southern NH University
Merrimack, NH 06.2020
Associate of Arts - Human Services
Hesser College
Manchester, NH1996
Skills
- Resource Management
- Compliance Enforcement
- P&L Management
- Partnership Development
- Professional Writing
- Customer Service
- Business Development
- Personnel Management
- Revenue Growth
- Strategic Planning
- Team Development
- Public Speaking
- Budgeting and Resource Management
- Organizational Performance
- Process Improvement
- Cultural Sensitivity
- Team Training and Development
- Critical Thinking
- Team Leadership and Direction
- Volunteer Management
- Event Planning and Execution
- Policy and Procedure Improvements
- Training and Development
- Community Outreach
- Program Leadership
- Human Resource Management
- Relationship Building
- Scheduling and Planning
- Flexible and Adaptable
- Work Delegation
- Problem-Solving
Volunteerism
Lions Club
Moms on a Mission
President GKYBSA
PTA President
Women Empowering Women
Humane Society
Monadnock Food Pantry
President, Keene High School Bass Fishing Team
Accomplishments
AT Thru Hiker
3 beautiful boys
Completed 5 Triathlons
Spinning Instructor
Group Ex Instructor
Personal Trainer
Dog mom - Meditation
Advocate for Mental health
Advocate for Suicide Prevention
Advocacy and Community
Personal Development
Self Actualization
Empowering individuals to be their best self
Timeline
Program Manager
Sobriety Centers Of New Hampshire
06.2023 - Current
Executive Director
Monandock Peer Support Agency
03.2020 - 05.2023
Partners in Health Program Administrator
Monandock Developmental Services
01.2019 - 05.2023
Community Engagement Manager
Girl Scouts Of The Green And White Mountains
06.2013 - 01.2019
Champion
YMCA
12.2006 - 07.2013
Admissions Director
Kaplan University
01.2001 - 03.2006
Bachelor of Science - Organizational Management
Southern NH University
Associate of Arts - Human Services
Hesser College
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