Christine Allington

Processed consumer auto loan applications from initiation to closing, ensuring accuracy, compliance, and timely decision-making. Verified documentation, including proof of income, vehicle information, and identification, prior to funding. Collaborated with underwriting teams to resolve discrepancies and secure loan approvals. Ensured all loans met internal policies and federal/state lending regulations (TILA, ECOA, FCRA). Guided customers through the auto loan process, explaining rates, terms, and financing options in clear, customer-friendly language. Provided fast, accurate support to customers and dealership partners to maintain high satisfaction scores. Reviewed purchase orders, sales contracts, and vehicle disclosures for accuracy before finalizing funding. Delivered comprehensive on-the-job training for new employees, covering procedures, customer service standards, and compliance requirements.

Assist in opening and closing the store ensuring all procedures are followed
Ensure all legal requirements related to alcohol sales, age verification and product handling are consistently handled.
Resolved customer concerns in a professional and timely manner
support onboarding and development of new employees
Assist in ordering, receiving and managing inventory levels to minimize shortages and overstock.
Assist with daily cash management, including tills, deposits, and reports.
support payroll, scheduling, and other administrative tasks as assigned.
Prepare reports and communicate operational updates to the Store Manager.

Assisted in daily operations including open/closing procedures, cash handling, and shift coordination.
Maintained accurate cash drawers, completed deposits, and prepared end-of-day reports with 100% accuracy.
Delivered knowledgeable beverage recommendations, driving increased customer satisfaction and repeat business.
Resolved customer issues quickly and professionally, built customer loyalty by consistently providing friendly, engaging service.
Coordinated inventory levels by assisting with ordering, receiving, and supplier communication.
Supervised employees during shifts, providing guidance, training on POS systems, and performance feedback.
Assisted in payroll, scheduling, and daily logs to support the Manager/Owners
Prepared daily, weekly or monthly operational reports as requested.