Christine Ambrose
Palm Springs,CA
Summary
Results-driven Customer Sales Advisor known for high productivity and efficient task completion. Specialize in customer relationship management, upselling techniques, and handling customer objections with ease. Excel in communication, problem-solving, and adaptability, ensuring consistent delivery of outstanding service to customers.
Overview
15
15
years of professional experience
Work History
Customer Sales Advisor
Greyewolfe
Palm Springs
02.2022 - 05.2025
- Assisted customers with product selection and inquiries.
- Maintained updated knowledge of product offerings and promotions.
- Processed customer transactions accurately and efficiently.
- Conducted inventory checks to ensure product availability.
- Provided feedback to management on customer preferences and trends.
- Resolved customer complaints promptly and professionally.
- Participated in team meetings to discuss strategies for improving customer service experience.
- Assisted in setting up displays for new merchandise or special events.
- Greeted customers upon arrival in store or when answering phone calls.
- Handled cash register operations including opening and closing procedures.
Senior Beauty Therapist
The Dorchester Hotel
London, California
11.2010 - 11.2020
- Delivered exceptional beauty treatments to high-profile clientele at luxury hotel.
- Collaborated with team to enhance guest experiences through personalized services.
- Managed scheduling and appointments for spa services effectively.
- Advised clients on skincare regimens and product recommendations.
- Trained junior therapists in techniques and customer service standards.
- Conducted consultations to assess client needs and preferences accurately.
- Utilized industry-standard products to ensure quality in all treatments provided.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Managed inventory levels by ordering supplies when needed.
- Analyzed trends within the industry to stay up-to-date with current trends and developments.
- Organized events such as open days or promotional activities at the salon.
- Trained new staff members on proper procedures for performing beauty treatments.
- Provided makeup application services for special occasions including weddings, proms.
- Instructed clients on aftercare techniques for a variety of beauty treatments.
- Maintained cleanliness and orderliness of work areas in compliance with health regulations.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Timeline
Customer Sales Advisor
Greyewolfe
02.2022 - 05.2025
Senior Beauty Therapist
The Dorchester Hotel
11.2010 - 11.2020