Christine Andruss
Orangevale,CA
Summary
Property Manager with a proven track record in negotiating, preparing, and finalizing rental leases and renewals. Known for meticulousness, organization, and decisiveness. Excels in cultivating and deepening productive relationships with owners, companies, and agency representatives. Ready to bring knowledge and abilities to a challenging role that offers potential for long-term career advancement and success. Positive and diligent property manager professional highly effective at addressing resident concerns, spearheading repairs, and implementing updates to enhance properties and promote resident satisfaction. Approach is focused on delivering exceptional service and maintaining high standards of quality.
Overview
30
30
years of professional experience
Work History
Property Manager
Expert Property Management
09.2023 - Current
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Oversaw management of 70 properties while providing general service to tenants.
- Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
Self-Employed Hair Stylist
Ooh LaLa
01.2010 - 12.2021
- Grew hair stylist business
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments
- Ordered all products needed for services
- Handled all aspects of running a business
Front Desk,
Charles Schwab & Co
01.2018 - 12.2018
- Managed calls with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Processed financial transactions accurately.
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Marketing Associate
American All Risk Insurance Services
01.2004 - 12.2006
Underwriter
American Insurance Company
01.2003 - 12.2004
- Underwrote policies for up to $6 million
Server
Sammy Woods
01.1998 - 12.2003
Server
Marie Callender's
01.1995 - 12.1998
Education
Cosmetology License - Cosmetology
San Francisco School of Esthetics And Cosmetology
San Francisco, CABachelor of Arts - Communications
SDSU
San Diego, CAReal Estate License - Real Estate
Executive Programs
On LineSkills
Property Management
Real Estate License
Preparing property agreements
Leasing and sales
Owner and tenant relations
Property Inspections
Customer service-focused
Exceptional oral and written communication skills
Database Management
Microsoft Office
Creative and Adaptable
Schedule Coordination
Timeline
Property Manager
Expert Property Management
09.2023 - Current
Front Desk,
Charles Schwab & Co
01.2018 - 12.2018
Self-Employed Hair Stylist
Ooh LaLa
01.2010 - 12.2021
Marketing Associate
American All Risk Insurance Services
01.2004 - 12.2006
Underwriter
American Insurance Company
01.2003 - 12.2004
Server
Sammy Woods
01.1998 - 12.2003
Server
Marie Callender's
01.1995 - 12.1998
Cosmetology License - Cosmetology
San Francisco School of Esthetics And Cosmetology
Bachelor of Arts - Communications
SDSU
Real Estate License - Real Estate
Executive Programs
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