Review, understand, and process the quality of the worked charts and medical record notations to ensure they comply with the company's standard
Respond to and complete escalations
Assure the timely, objective, and comprehensive investigation of error incidents, including the conduct of internal fact-findings, and response/follow up to those incidents
Work with both HEDIS and PIA charts
QA charts that are assigned
Work pending charts and escalations
Meeting the required daily/weekly metrics
Possess excellent problem-solving skills with the ability to overcome challenges
Navigate a computer and various computer systems Microsoft word and excel without assistance
Work independently with little additional direction needed.
Records Manager
Aggressive Arms
Filer
01.2019 - 11.2021
Maintained electronic records
Filed taxes
Uploaded receipts and invoices
Completed shipping and receiving.
Memory Care Manager/Medical Records Management/Prior Authorization
Grace Assisted Living
Twin Falls
07.2018 - 12.2018
Manage day to day operations of the building, assure compliance with all laws, rules, regulations, policies and procedures, manages the over site of the property management, personnel administration, and provision of resident services
On call every other week
Assist with supervision and provision of all resident services
Made travel arrangements
Maintain resident assessments, complete care plans and update information as indicated by resident needs
Act as advocate for residents, assist in maintaining communication with designated agents as requested and required
Investigation and following up on all incidents and accidents
Collecting and depositing monies for monthly rent
Met with discharge planners and the local hospitals and rehab centers
Assisted family members and or residents in showing them the open apartments or rooms depending on the level of care needed
Completed move in packets
Electronic and paper medical records management and quality control
Document and chart review
Assist with Human Resources interviewing and hiring, supervision, evaluation and disciplinary action of staff
Assist with supervision and assist with orientation and con education training of staff
Assist in the assurance staff adheres to all policies and procedures, all work, safety and administrative rules
On call, assist in arranging appropriate coverage when absent from building or unavailable to respond to emergencies.
Administration Assistant/Records Management
Bureau of Reclamation
Durango
02.2016 - 09.2017
Prepare a variety of reports and correspondences, for the Archaeologist for more than 8 current projects, complete large mail outs to government agencies and Tribes within Colorado, New Mexico
Assisted the Archaeologist (Environmental Group), formatted
Maintained EAP, updated EAP and polices and protocol
Correspondence and site maps, worked on all of their records
Prepares travel arrangements in Concur and reimbursements for staff, and reconciles credit card statements with travel documents
Timekeeper, check timesheets for employees, researches timekeeping problems and send to be certified by supervisor
Documents review and records management.
Medical Records Clerk/Prior Authorization
Concentra / Durango Veterans Clinic
Durango
04.2015 - 02.2016
Protect the security of medical records to ensure that confidentiality is maintained
Followed HIPPA, ROI
Review records for completeness, accuracy, and compliance with regulations
Retrieve patient medical records for physicians, technicians, other medical personnel, and patient.
Civilian Training Manager / Training Technician / Records Management/Travel Coordinator
Air Force
Ellsworth AFB
12.2013 - 10.2014
Managed over 514 Civilian Employees with their training needs, the employee completed the SF-182 and send to me via email and I would make sure the form was completed correctly to include cost of travel and training and verify training, and then I could approve the training
Obtain Formal Training Allotments through AFPC
Process them with sending out SF-182's given suspense dates, confirm training in MILPDS
Performs duties in administering the installation military training program by scheduling and conducting unit on-the-job (OJT) staff assistance visits (SAV) of all units assigned to the servicing Manager
Civilian In processing
Manage civilian new hire orientation, supervisory training to all civilian employees within a supervisory position
Processing monthly reports of supervisory training and NEO through business objects
Equipment Custodian managing an inventory of over $500,000 worth of IT equipment
Documentation review and records Management
Data Entry on their training records.
911 Operator/Dispatcher/Trainer
Department of the Army
Fort Liberty
12.2010 - 02.2013
Senior Medical Department Representative/EMT-I/Ethics Training and Compliance/Medical and Training Records Management
Center for Naval Engineering
Pearl Harbor
08.2007 - 09.2010
Medical Technician/EKG/EMT-I/Training Coordinator
Mike O'Callaghan Federal Hospital ER
Nellis AFB
11.2006 - 08.2007
Emergency Medical Technician-Intermediate
LifeCare Ambulance Inc
Elyria
07.2003 - 11.2006
Adult Education Instructor/Phlebotomist Instructor/Proctor /EMS/CPR/First Aid
Cuyahoga Valley Career Center
Brecksville
12.1999 - 10.2005
Timeline
Document Management Specialist
RemX/Optum
01.2022 - 03.2024
Records Manager
Aggressive Arms
01.2019 - 11.2021
Memory Care Manager/Medical Records Management/Prior Authorization
Grace Assisted Living
07.2018 - 12.2018
Administration Assistant/Records Management
Bureau of Reclamation
02.2016 - 09.2017
Medical Records Clerk/Prior Authorization
Concentra / Durango Veterans Clinic
04.2015 - 02.2016
Civilian Training Manager / Training Technician / Records Management/Travel Coordinator
Air Force
12.2013 - 10.2014
911 Operator/Dispatcher/Trainer
Department of the Army
12.2010 - 02.2013
Senior Medical Department Representative/EMT-I/Ethics Training and Compliance/Medical and Training Records Management
Center for Naval Engineering
08.2007 - 09.2010
Medical Technician/EKG/EMT-I/Training Coordinator
Mike O'Callaghan Federal Hospital ER
11.2006 - 08.2007
Emergency Medical Technician-Intermediate
LifeCare Ambulance Inc
07.2003 - 11.2006
Adult Education Instructor/Phlebotomist Instructor/Proctor /EMS/CPR/First Aid