Christine Archer
Garnet Valley,PA
Summary
Dynamic program manager with proven success in leading global initiatives, enhancing employee engagement, and developing impactful learning experiences. Expertise in curriculum development and strategic thinking drives measurable outcomes in diverse environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Adjunct Instructor, Human Resources – Haub School of Business
St. Joseph’s University
01.2023 - Current
- Lead instruction of HR Technology graduate course for MS in Strategic Human Resource Management curriculum.
- Develop engaging lesson plans for diverse student populations.
- Facilitate interactive discussions to enhance critical thinking skills.
Global Head – Internship Experience Program
SAP
03.2019 - Current
- Direct enterprise-wide Internship Experience program, managing over 2,000 interns across 22 countries.
- Lead a global team of 11 Program Leads, ensuring best-in-class internship experiences for interns and hiring managers.
- Facilitate intentional skill development aligned with critical business competencies to meet early talent hiring goals.
- Achieved a 'Leadership Trust Score' (NPS) of 100 multiple times through effective leadership strategies.
- Produce consistent global program metrics exceeding 70 NPS and 4.0 CSAT from interns and hiring managers.
- Manage budget of 400,000 EUR to develop an immersive learning curriculum for interns across the organization.
- Expanded internship program to 22 countries, doubling intern numbers while maintaining high-quality standards.
Global Lead – Career Development
SAP
12.2016 - 03.2019
- Led and mentored a team of 9 in designing and delivering high-quality training experiences.
- Advised on six talent delivery topics, including Career Development and Women in Leadership programs.
- Provided subject matter expertise by conducting 115 tailored career advice sessions for global employees.
- Translated training content into nuanced communications reflective of audience and culture.
- Delivered 20 virtual trainings annually to international audiences of 500 employees.
- Achieved customer satisfaction score of 9.81 out of 10.
- Analyzed operations to identify opportunities for process optimizations and improvements.
- Created and launched a resume training course currently in use.
Talent Acquisition Specialist
Independence Blue Cross
03.2016 - 12.2016
- Oversaw end-to-end hiring process for largest business area, Service Operations.
- Collaborated with department leadership to assess job openings and forecast staffing needs.
- Developed and implemented innovative recruiting solutions to enhance talent acquisition.
- Designed and executed 'speed networking' mass interview event, yielding high-quality hires.
Learning Performance Consultant
Independence Blue Cross
02.2015 - 03.2016
- Orchestrated comprehensive learning development process for client projects.
- Acted as trusted advisor to business leaders, identifying pain points and crafting innovative solutions.
- Collaborated with instructional designers and trainers to ensure effective training interventions.
- Launched first Leadership Academy, benefiting 80 employees with targeted leadership training.
- Co-developed workshops to enhance training delivery skills, aligning with employee learning needs.
- Designed and updated learning content to improve engagement and knowledge retention.
- Facilitated ongoing assessments to measure training effectiveness and drive improvements.
Education
Master of Science - Human Resource Management
Saint Joseph’s University
Bachelor of Arts - Broadcast & Corporate Communications
Elon University
Skills
- Program management
- Instructional design
- Employee engagement
- Curriculum development
- Organizational development
- Change management
- Talent management
- Human resource information system HRIS
- Mentoring programs
- Leadership development
- Career coaching
Certification
- Certified - Senior Professional in Human Resources, HRCI
- Certified - Talent Measurement Assessment: Personality and Ability, SHL
Accomplishments
- 2023 graduate of SAP’s prestigious Catalyst program, a two-year development program for top 4% of company performers.
- Completed 2023 pro-bono consulting engagement in Uruguay as part of SAP’s exclusive Social Sabbatical program.
- Runner Up – Exceptional Leader (Tech | Large/Enterprise), Campus Recruiting Choice Awards, 2021
- #1 Internship Program in the US, WayUp, 2019
Personal Information
Title: SPHR, MSHRM
Timeline
Adjunct Instructor, Human Resources – Haub School of Business
St. Joseph’s University
01.2023 - Current
Global Head – Internship Experience Program
SAP
03.2019 - Current
Global Lead – Career Development
SAP
12.2016 - 03.2019
Talent Acquisition Specialist
Independence Blue Cross
03.2016 - 12.2016
Learning Performance Consultant
Independence Blue Cross
02.2015 - 03.2016
Master of Science - Human Resource Management
Saint Joseph’s University
Bachelor of Arts - Broadcast & Corporate Communications
Elon University
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