Christine Arrigan
New York City,USA
Summary
Specialist in Marketing Strategy with 10+ years of experience in business development, market analysis and contract management.
International background with relevant expertise in management, multi-national sales, and new business development.
Proven track record of identifying and achieving strategic partnerships with high-profile specifiers, lighting designers, architects, designers, developers and agents.
Extensive commercial (hospitality /contract), retail, wholesale, and online (e-commerce, partners, and marketplace) market knowledge and experience in Global Markets.
Strong CRM creation experience via NetSuite and more recently via Artificial Intelligence
Citizenship:
Dual citizenship (US & Ireland);
Authorized to work in the US & EU
Overview
16
16
years of professional experience
Work History
Sales Manager
Leucos
11.2022 - Current
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Built diverse sales pipeline to exceed quota targets.
- Developed compelling presentation decks to gain approval for ideas and to communicate product features.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts toward shared goals.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing agents and wholesale channels.
- Implemented CRM systems for better tracking of leads, and improving follow-up processes and communication within the team.
- Attended industry shows, conventions, and other meetings with the primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Organized promotional events and interacted with the community to increase sales volume.
Business Development Consultant
Lambert et Fils
05.2022 - 12.2022
- Restructured the sales divisions to achieve strategic goals across channels - A+D , Contract , Wholesale
- Specializing in alignment of stakeholders for seamless project management
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mentored and coached team members to achieve top performance, driving overall success within the region.
- Collaborated with cross-functional teams to develop comprehensive solutions for clients'' unique needs.
- Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
- Implemented data-driven decision-making processes that informed resource allocation and prioritization of business opportunities.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Increased client base by identifying new business opportunities and developing strategic partnerships.
Global Contract Sales / Business Development
Roll and Hill
05.2021 - 05.2022
- Global lighting contract sales and business development and strategy
- Territory included US West Coast, Central Region, and greater NYC - and, internationally, western Canada, Mexico, Europe, Africa, and Asia
- Including managing custom hospitality furniture projects and sales
- Broad market experience across various sales channels including at both the wholesale / dealer and manufacturer level, but also in specification and procurement
- Build upon existing relationships and develop new opportunities within both private residential and commercial design industries
- Liaised with designers, architects, procurement agencies, contractors, installers, and end-users to select appropriate lighting, furniture, textile, and accessory solutions suited to project needs (timeline, budgets, aesthetics)
- Managed multiple opportunities from conception through delivery and installation including but not limited to global luxury hospitality, retail, multi-person dwelling, workplace and Institutional.
- Strengthened partnerships with existing clients, ensuring consistent communication and providing tailored solutions to meet their needs.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed customer pain points and drove sales growth.
- Led contract negotiations with prospective clients, securing mutually beneficial agreements that supported long-term business goals.
- Managed a diverse portfolio of accounts across various industries, demonstrating adaptability and comprehensive knowledge of different sectors'' needs.
- Participated in industry events as a speaker or exhibitor, solidifying company presence within the market while generating leads for future sales pursuits.
- Worked closely with sales management to develop accurate forecasts and establish realistic sales targets for the team.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Built diverse sales pipeline to exceed quota targets.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar house accounts.
Business Development Manager
LUXITALY Group Inc.
12.2016 - 01.2021
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Identified top boutique designers, developers and architects for trade and dealership opportunities
- Sales leadership by playing an active role on the sales floor through customer engagement, quotations preparation and CEU educational training events
- Lead design team on executing a superior project management experience to increase and retain customer loyalty from first meeting to on-site final inspection
- Managed showroom renovation project and construction including office design, display design including space planning.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed the back end of the NetSuite CRM system new proposals, contracts and procedures to draw in more clients and streamline work operations.
Contract Sales Manager
Kartell
03.2013 - 12.2016
- Direct sales to all levels of the A & D community including but not limited to Architects, Interior Designers, Project Managers, Developers and Homeowners
- Design problem solving & space planning for commercial office and hotel projects
- Prospect plan and present Lunch and Learn events to new and existing A&D accounts
- Administrative Management; inventory, logistics, accounting, repairs and client inquiries
- Assisted business development management with CEO and logistic team with dealer product presentations, training and sales support.
Sales Manager
Marni
06.2008 - 03.2016
- Contributed in building 4 Million Soho Flagship store through daily sales meetings, CRM management and consignment programs
- Styled high profile clients from Caroline Kennedy and Cindy Sherman to Ron Perelman to Elvis Costello
- Administration management including inventory, time sheets, night auditing and consignment program management
- Developed and managed client events and promotions
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended semi annual MARNI Fashion Show in Milan, Italywith primary mission of expanding market opportunities.
Education
Art History Criticism and Conservation -
Parsons School of Design, New York - NYU
New York, NYInternational Center of Photography
New York, NYBusiness management - Certification
Neal D. Levin Graduate Institute
New York, NYSivananda Yoga Camp
Val Morin, QuebecSkills
- Proposal Development
- Lead Management
- Project Management
- Marketing
- Sales Forecasts
- Strategic Planning
- New Business Development
- Sales Pipeline Management
- Territory Growth
Websites
Selected Projects
- Identified lead and project management of Hilton Chicago Ballroom, designed by Anderson Miller with Leucos lighting.
- Identified lead and project management of Sandbox Films, in Manhattan's Flatiron District designed by Civilian, an Art Deco-inspired 22-seat screening room with custom Lambert et Fils lighting fixtures.
- Identified lead and project management of The Malin, in Soho New York, A dynamic co-working space; designed by Orior Furniture with Roll and Hill lighting.
- Snaidero USA New York Showroom, Mario Mazzer Architect, 09/2019 - 04/2020, Construction project management. Installation project management including but not limited to space planning, office design, including appliance selection, lighting, plumbing, marble curation and procurement.
- Baccarat Hotel Show Apartment, Curated painting and Sculpture and furniture on Consignment with Patrick Lonn Desin. In charge of placement and procurement.
- Ace Hotel, Toronto Canada, Presentation and placement of Kartell side tables and chairs in guest rooms
Organizations
- AWA+D (Association for Women in Architecture + Design)
- NKBA
- New York Arts Club
- Society for Ethical Culture
Volunteer Experience
Hatha Yoga Teacher, Sivananda Yoga Vedanta Center, 243 West 24th Street, New York, NY, 10011, USA, 09/2010 - 04/2022
Hobbies and Interests
- New York Arts
- Architecture
- Interior Design
- Product Design
- History of Furniture design
- French Cooking
- Macrobiotic Cooking
- Greenwich Village Historic Society
- Kitchen / Bath Design
Timeline
Sales Manager
Leucos
11.2022 - Current
Business Development Consultant
Lambert et Fils
05.2022 - 12.2022
Global Contract Sales / Business Development
Roll and Hill
05.2021 - 05.2022
Business Development Manager
LUXITALY Group Inc.
12.2016 - 01.2021
Contract Sales Manager
Kartell
03.2013 - 12.2016
Sales Manager
Marni
06.2008 - 03.2016
Art History Criticism and Conservation -
Parsons School of Design, New York - NYU
International Center of Photography
Business management - Certification
Neal D. Levin Graduate Institute
Sivananda Yoga Camp