Summary
Overview
Work History
Education
Skills
Timeline
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Christine Atkinson

Wilkes-Barre,PA

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Dynamic leader with proven operations leadership and sales performance success, honed at Shakespeare Enterprise and through self-employment. Excelled in shift supervision, driving sales, and implementing loss prevention strategies. Skilled in cash handling and fostering a positive work environment, consistently enhancing customer satisfaction and team efficiency. Achieved notable improvement in operational outcomes by focusing on innovative solutions and effective complaint resolution.

Overview

30
30
years of professional experience

Work History

Cashier Manager

Owner-Operator shopkeeping
Saint Elizabeth, Jamaica West Indies
08.2009 - 02.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Developed strategies to increase customer satisfaction and improve operational efficiency.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations.
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Conducted regular audits of register transactions to ensure accuracy of amounts recorded.
  • Analyzed sales data to identify opportunities for improvement in shop performance.

Housekeeping Supervisor

Shakespeare Entertprise
Maggotty, St.Elizabeth, Jamaica West Indies
11.2006 - 07.2011
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Monitored inventory levels and ordered supplies as necessary.
  • Created and implemented daily cleaning schedules for staff members.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Responded promptly to maintenance requests from guests or staff members.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Established effective communication between team members in order to foster a positive work environment.
  • Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Buy and Sells Clothes and Accessories/ Side Hustle

Self-employed
Mile Gully, Manchester, Jamaica West Indies
04.1997 - 12.2005
  • Managed inventory by taking orders from customers.
  • Source merchandise from various suppliers to get the best purchasing rates.
  • Inspected incoming shipments for accuracy against purchase orders and invoices.
  • Worked with designers to create innovative products that met customer demands.

Cashier

Shakespeare Enterprise
Maggotty, St.Elizabeth, Jamaica West Indies
05.1993 - 10.1996
  • Operated cash register efficiently and accurately, processed payments by cash.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.

Education

Graduate Certificate - Cashier

Caledonia College Machester
Jamaica West Indies
07-1992

High School Diploma -

Balaclava Secondary School
Jamaica West Indies
06-1992

Skills

  • Complaint Resolution Strategies
  • Mopping and sweeping
  • Physically strong
  • Vacuuming and sweeping
  • Food handling
  • Food presentation
  • Food inspection
  • Hospitality and accommodation
  • Dish preparation
  • Table setting arrangements
  • Food safety practices
  • Allergy awareness
  • Utensil sanitizing

Timeline

Cashier Manager

Owner-Operator shopkeeping
08.2009 - 02.2023

Housekeeping Supervisor

Shakespeare Entertprise
11.2006 - 07.2011

Buy and Sells Clothes and Accessories/ Side Hustle

Self-employed
04.1997 - 12.2005

Cashier

Shakespeare Enterprise
05.1993 - 10.1996

Graduate Certificate - Cashier

Caledonia College Machester

High School Diploma -

Balaclava Secondary School

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Christine Atkinson