Summary
Overview
Work History
Education
Skills
Additional Work Experience
Timeline
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Christine A. White

Christine A. White

Cheyenne,WY

Summary

Personable and driven individual with a knack for building strong community relationships and fostering positive engagement. Possesses a deep understanding of customer service principles and sales strategies. Brings proficiency in CRM software and event coordination to the table. Commitment lies in driving community engagement and achieving sales growth through tailored initiatives.

Overview

20
20
years of professional experience

Work History

Community Sales Director

Whispering Chase Independent Living
06.2024 - 12.2024
  • Sold Independent apartments to prospective residents through tours, follow ups and follow through process of a move in
  • Created new sales events monthly for the community at large; new prospective residents; referral partners; residents who have left deposits and the residents themselves
  • Was responsible for creating Marketing plans for the community in conjunction with the Regional Director for quarters and yearly
  • Increased occupancy by 12% in 5 months
  • Maintained monthly budget; worked with spend downs to ensure that budget was maintained throughout the year
  • Maintained a lead database which was worked on daily
  • Visited prospects on a consistent basis; grew the database from when I first started
  • Increased annual revenue through targeted marketing campaigns and customer relationship management.
  • Streamlined internal processes for more efficient lead generation and followup.

Sales Director

Primrose Retirement Community of Cheyenne
05.2022 - 05.2024
  • Worked with community charities and helped raise awareness and funds for them by doing community events
  • Kept the community at 95% and above the entire time I was there – hit 100% occupancy four times in that time period
  • Maintained monthly budget; worked with spend downs to ensure that budget was maintained throughout the year
  • Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
  • Exceeded sales goals through effective time management and resource allocations.
  • Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
  • Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Member Services Lead

Sam’s Club
04.2020 - 04.2022
  • Create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; prepare and oversee Cash Fund Transfers
  • Served as a mentor to junior staff members, providing guidance on best practices in handling various situations related to membership services.
  • Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Managed day-to-day operations, including hiring, scheduling, staff training, and performance evaluations.
  • Actively participated in community outreach events to promote the organization''s mission, leading to increased brand awareness and new memberships acquired. Was Children's Miracle Network liaison - top fundraiser in 12 store district for the charity each year
  • Promoted a positive work environment through team-building activities and transparent communication among staff members.

Territory Manager

Premium Retail
01.2018 - 02.2020
  • Supervise, train and oversee 180 + representatives in a 7-state region
  • Recruit, hire, on board all new hires for the region
  • Maintain minimum completion numbers weekly on service orders for clients (maintained 99-100% average in 2018; 96-99% in 2019)
  • #2 out of 40 Territory Managers October and November 2019, consistently in top 5 the rest of 2019 and 2018
  • Part of team who created new hire training programs

Merchandiser , Field Coordinator

Premium Retail
02.2005 - 12.2017
  • Experience in planograms, resets, inventory management, audits
  • Recruit, hire, on board all new hires for the region

Education

B.S. - Recreation and Park Administration, Minor in Commercial Tourism

University of Wyoming
Laramie, WY
01.1989

Skills

  • Sales presentations
  • Client acquisition
  • Data-driven decision making
  • Sales reporting
  • Competitor analysis
  • Sales pipeline management
  • Microsoft office expertise
  • Detail-oriented
  • Sales closing
  • Teamwork and collaboration
  • Excellent communication

Additional Work Experience

Experience in Event Planning for charities; Sales experience for over 15 years for both telecom and other areas of expertise; Activitity Coordinator for Nursing Home and Recreation/Marketing Coordinator for a small town 

Timeline

Community Sales Director

Whispering Chase Independent Living
06.2024 - 12.2024

Sales Director

Primrose Retirement Community of Cheyenne
05.2022 - 05.2024

Member Services Lead

Sam’s Club
04.2020 - 04.2022

Territory Manager

Premium Retail
01.2018 - 02.2020

Merchandiser , Field Coordinator

Premium Retail
02.2005 - 12.2017

B.S. - Recreation and Park Administration, Minor in Commercial Tourism

University of Wyoming

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Christine A. White