CHRISTINE BAKER
North Attleboro,MA
Summary
Dynamic Commercial Director at Cabot Corporation with a proven track record in sales strategy development and customer relationship building. Expert in optimizing profitability and managing budgets, leveraging data-driven decision-making to drive growth. Adept at presenting to senior management and implementing CRM solutions to enhance operational efficiency.
Overview
24
24
years of professional experience
Work History
Product Management & Commercial Strategy Director
Cabot Corporation
Boston, MA
01.2022 - Current
- Develops comprehensive strategic commercial plans for organizational growth and portfolio optimization.
- Guides a team of six key sales account managers and sales associates in the execution of commercial strategy.
- Manages the opportunity pipeline process with Commercial Team ensuring progress is on track and evaluating opportunity business cases for operational impacts and capital expenditure needs.
- Implemented training sessions and process improvements to ensure effective use of CRM for documenting customer account plans and other commercial activities.
- Collaborated with cross-functional teams from multiple departments to ensure alignment with overall business objectives and prompt resolution of customer issues.
- Identified optimization opportunities to reduce operational complexity and enhance profitability.
Senior Manager, Global Supply Planning – Reinforcement Materials
Cabot Corporation
01.2018 - 01.2022
- Owned global supply chain process, integrating demand forecasts, production plans, and inventory availability.
- Ensured cohesive integration of information from Sales, Marketing, Manufacturing, Finance, R&D, and regional Supply Chain.
- Led review of supply scenarios in monthly global S&OP meetings, focusing on short- and medium-term supply imbalances.
- Identified optimization opportunities for global sourcing of carbon black to enhance profitability.
- Managed supply/demand aspects of annual budget and long-range planning processes to address long-term supply imbalances.
- Presented plans and solutions to Senior Management Leadership Team for informed strategic decision-making.
- Directed volume workstream as part of special project team for company-wide implementation of Anaplan financial planning tool.
- Facilitated discussions among key players to develop effective solutions for supply challenges.
Sales Account Manager
Cabot Corporation
06.2012 - 01.2022
- Managed portfolio of four established accounts in Tire divisions while developing new business in North American Tire market.
- Monitored market conditions, product innovations, and competitor activities to refine sales strategies.
- Executed strategic account plans for key accounts to drive growth and retention.
- Led annual contract negotiations, optimizing pricing and margins for proposals and bids.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Formulated trusted relationships with key accounts.
Senior Finance Manager – Core Segment
Cabot Corporation
05.2010 - 06.2012
- Analyzed monthly and quarterly financial results, preparing communications for senior management across two business units.
- Consolidated monthly forecasts, annual budgets, and long-range projections for strategic planning.
- Participated in decision-making discussions with management, providing ad hoc analysis for informed choices.
- Managed a team of two financial analysts, ensuring accurate reporting and analysis.
- Contributed to Offer Memorandum preparation and conducted due diligence for sale of one business unit.
Business Analyst/ Finance Manager – Supermetals Business
Cabot Corporation
12.2005 - 05.2010
Senior Accountant – External Reporting
Cabot Corporation
10.2004 - 12.2005
Staff Auditor / Senior Auditor – Assurance Advisory Business Services
Ernst & Young LLP
Boston, MA
01.2003 - 10.2004
Staff Auditor – Business Risk Services
Ernst & Young LLP
08.2003 - 01.2003
Staff Auditor
Arthur Andersen LLP
Boston, MA
09.2001 - 07.2002
Education
Bachelors of Science - Accounting
Marist College
Poughkeepsie, NY06-2001
CPA Certification -
01.2005
Skills
- Strategic planning and execution
- Customer relationship building
- Data analysis and problem-solving abilities
- Data-driven decision making
- Optimization identification and implementation
- Project management
- Financial forecasting and budgeting
- Senior management presentation
- Effective communication
- Proficiency in Salesforce CRM software
- Oracle Business Intelligence application
- JDA/Blue Yonder Supply Planning System
- Microsoft Office
Timeline
Product Management & Commercial Strategy Director
Cabot Corporation
01.2022 - Current
Senior Manager, Global Supply Planning – Reinforcement Materials
Cabot Corporation
01.2018 - 01.2022
Sales Account Manager
Cabot Corporation
06.2012 - 01.2022
Senior Finance Manager – Core Segment
Cabot Corporation
05.2010 - 06.2012
Business Analyst/ Finance Manager – Supermetals Business
Cabot Corporation
12.2005 - 05.2010
Senior Accountant – External Reporting
Cabot Corporation
10.2004 - 12.2005
Staff Auditor – Business Risk Services
Ernst & Young LLP
08.2003 - 01.2003
Staff Auditor / Senior Auditor – Assurance Advisory Business Services
Ernst & Young LLP
01.2003 - 10.2004
Staff Auditor
Arthur Andersen LLP
09.2001 - 07.2002
Bachelors of Science - Accounting
Marist College
CPA Certification -
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