Christine Barnes
Westford,MA
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
35
35
years of professional experience
Work History
General Manager/ Owner
AA Maintenance Solutions, Inc.
Lowell & Westford, MA
07.2008 - Current
- Small Retail Maintenance Business - all office duties; from answering phones to filing, managerial duties; from hiring and termination to implementing new policies and procedures; all communication with clients and vendors (in person, verbal and written), book keeping, invoicing, provide estimates, supervise employees and contractors, payroll, sales and quality control of all work performed.
Administrative Assistant -Office Manager
AAA Maintenance Solutions, Inc.
Lowell, MA
06.2000 - 06.2008
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Composed correspondence, reports and meeting notes.
- Scheduled appointments, meetings and events for management staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Health Education & Wellness Coordinator
Lowell General Hospital
Lowell, MA
09.1993 - 07.1998
- Answered phone calls and emails to provide information, regarding all Health Education Classes.
- Registration for all Health & Wellness classes and lectures.
- Maintained databases and mailing lists to facilitate functioning of health education programs.
- Supported community and government agencies with health-related media content.
- Collaborated with public relations team to organize and promote education programs and special events.
- Resourced all course educators and lecturers.
Community Relations Coordinator
Lowell General Hospital Main Campus
Lowell, MA
02.1989 - 09.1992
- Answered department telephones, responded to media calls, reported births to media.
- Assisted with the implementation of community outreach programs.
- Assisted with Creating promotional materials including press releases, newsletters, brochures, flyers, and posters. Employee newsletter "Heartbeat".
- Attended meetings with representatives from local organizations to discuss partnership opportunities.
- Collaborated with internal departments on projects that support community relations objectives.
- Organized and facilitated community events such as Baystate Marathon LGH Tent, health fairs, fundraisers, and festivals.
Education
High School Diploma -
Thornton High School
Thornton, CO05.1984
Skills
- Excellent Customer Relations skills
- Administrative Management
- PC Proficient
- MicroSoft Office & QuickBooks Proficient
- Recordkeeping and Bookkeeping
- Memo Preparation
- Supervision and Training
- Recruitment and Hiring
- Staff Scheduling
- Business Leadership
- Problem Anticipation and Resolution
Affiliations
- Member, New England Public Relations and Marketing Association (1985-1989)
- Donor/Partner Bridgewell Organization (2010-present)
Timeline
General Manager/ Owner
AA Maintenance Solutions, Inc.
07.2008 - Current
Administrative Assistant -Office Manager
AAA Maintenance Solutions, Inc.
06.2000 - 06.2008
Health Education & Wellness Coordinator
Lowell General Hospital
09.1993 - 07.1998
Community Relations Coordinator
Lowell General Hospital Main Campus
02.1989 - 09.1992
High School Diploma -
Thornton High School
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