Christine Barnett
Danville,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure grocery position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Expert retail sales professional offering [20+] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Expert retail sales professional offering 20+ years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
24
24
years of professional experience
Work History
Self Employed
Self Employed Services
01.2000 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Administered operations to handle needs of more than 1 client per session.
Cashier Supervisor
Nature"s Whole Food Depot And Nursery
02.2018 - 02.2019
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
- Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Successfully drove new product lines to increase annual profits.
- Propelled market share to surge ahead of competitors.
- Increased retail space for higher moving competitive products.
- Successfully drove new product lines to increase annual profits.
- Propelled market share to surge ahead of competitors.
- Increased retail space.
Trained In All Departments (TRIAD)
New Leaf Community Markets
01.2015 - 02.2017
- Reached out to managers and team leaders to source requirements for training and identify needs.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Supported and coached employees as part of successful training initiatives.
- Supported and helped facilitate organizational growth by developing employee training plans.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Maintained databases of employee training and produced reports for management detailing training processes, participation and other metrics.
- Led regular workshops focused on helping employees stay up to date on industry best practices.
- Customized training sessions by employee type, level and management requirements.
- Provided coaching and mentoring to employees.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Built partnerships with external training providers to support training goals.
- Reviewed training programs regularly and realigned strategies to meet changing needs.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Education
Non Applicable
Bachelor of Science - Food Science And Nutrition And Recreation Admin.
Cal Poly State University, Univ. Anchorage AK
San Luis Obispo, CA. Anchorage, Alaska06.1997
Skills
- Quality Assurance
- Data Entry
- MS Office
- Organizational Skills
- Customer Service
- Team Building
- Recordkeeping
- Computer Skills
- Interpersonal Communication
- Critical Thinking
- Time Management
- Grocery equipment Operation
- Relationship Building
Timeline
Cashier Supervisor
Nature"s Whole Food Depot And Nursery
02.2018 - 02.2019
Trained In All Departments (TRIAD)
New Leaf Community Markets
01.2015 - 02.2017
Self Employed
Self Employed Services
01.2000 - Current
Non Applicable
Bachelor of Science - Food Science And Nutrition And Recreation Admin.
Cal Poly State University, Univ. Anchorage AK