Christine Bartlett
Richland,WA
Summary
Dedicated professional specializing in individual counseling and group therapy facilitation. Proven ability to develop personalized treatment plans and promote recovery strategies, fostering a supportive environment for clients. Dedicated professional skilled in individual counseling and group therapy facilitation. Focused on developing personalized treatment plans and fostering client relationships to enhance recovery outcomes. Management and supervisor experience. Managing up to 15 employees.
Overview
26
26
years of professional experience
1
1
Certification
Work History
sudp
JOTC
Buena, Washington
09.2025 - 02.2026
- Completed day-to-day duties accurately and efficiently.
- Conducted individual counseling sessions to support clients in overcoming substance abuse challenges.
- Developed personalized treatment plans based on client assessments and needs.
- Facilitated group therapy sessions to enhance peer support and strengthen recovery strategies.
- Collaborated with healthcare professionals to ensure comprehensive client care.
- Educated clients and families on addiction, recovery processes, and available support resources.
- Maintained accurate documentation of client progress and treatment plans.
SUDP
ORTC
Richland, Washington
03.2021 - 03.2024
- Executed day-to-day duties with accuracy and efficiency, ensuring operational effectiveness.
- Introduced innovative ideas and solutions that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve shared goals and resolve product-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs in a timely manner during interactions.
Manager
Yokes
Washington, WA
03.2014 - 10.2014
- Supervised daily operations to streamline workflow in retail environment.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and coordinated stock replenishment processes.
- Developed staff schedules to optimize coverage during peak hours.
- Implemented store policies to enhance customer satisfaction and safety standards.
- Collaborated with upper management on promotional strategies and product placement.
- Resolved customer complaints promptly to maintain positive shopping experiences.
- Coached and mentored team members to enhance customer service skills and job performance.
- Enforced customer service standards and resolved customer issues to maintain high-quality service.
Manager
QFC
Seattle, Washington
02.2000 - 10.2013
- Supervised daily operations and ensured efficient workflow in retail environment.
- Managed inventory levels and coordinated stock replenishment to ensure product availability.
- Developed staff schedules to optimize coverage during peak hours.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Trained and mentored team members on customer service best practices.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Delegated tasks to associates based on individual skill levels to enhance team efficiency.
- Implemented store policies to enhance customer satisfaction and safety standards.
- Resolved customer complaints promptly to maintain positive shopping experiences.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Collaborated with upper management on promotional strategies and product placement.
- Monitored sales trends to assist in strategic decision-making for product offerings.
- Created monthly reports for senior management detailing operational performance metrics to inform decision-making.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to maintain quality standards while ensuring cost-effectiveness.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
Associate of Arts - Substance ABUSE COUNSELING
ICDC
California City, CA05-2014
Bachelor of Science - Psychobiology
SOUTHERN NEWHAMPHSHIRE UNIVERSITY
New Hampshire, OH05-2026
Skills
- Individual counseling
- Group therapy facilitation
- Conflict resolution
- Treatment planning
- Client relationship management
- Documentation accuracy
- Effective communication
- Team collaboration
- Empathy development
- Supervision and leadership
- Training and development
- Team management
- Organization and time management
- Task prioritization
- Clerical support
- Microsoft Word
- Basic math
- Dependable and responsible
- Positive attitude
- Organization
- Excellent communication
- [Type] Software Proficiency
Certification
- sudp
Timeline
sudp
JOTC
09.2025 - 02.2026
SUDP
ORTC
03.2021 - 03.2024
Manager
Yokes
03.2014 - 10.2014
Manager
QFC
02.2000 - 10.2013
Associate of Arts - Substance ABUSE COUNSELING
ICDC
Bachelor of Science - Psychobiology
SOUTHERN NEWHAMPHSHIRE UNIVERSITY