Christine Berttucci
West Des Moines,IA
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. Friendly and upbeat team player with organized and disciplined approach. Offering 12 years of insurance experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Representative
Elevance Health
12.2022 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Checked documentation for accuracy and validity on updated systems.
Audiobook Narrator
Self-employed
04.2021 - Current
- Sought out auditions for different roles.
- Used vocal techniques to convey messages.
- Maintained professional attitude and demeanor at all times.
Benefits Counselor
Marsh & McLennan
07.2017 - 05.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Documented customer interactions and transactions for accurate, up-to-date records.
ECSE Program Assistant
West Des Moines Community Schools
08.2014 - 07.2017
- Supported lead teacher with classroom management and document coordination to maintain positive learning environment.
- Handled class records for attendance, assignment grades and course participation scores.
- Taught courses under guidance of senior instructors.
Education
Bachelor of Arts - Sociology With A Minor in Human Relations
University of Iowa
Iowa City, IA05.1993
Skills
- Insurance Industry Experience
- Coverage Determination
- Policy Requirements and Eligibility
- Open Enrollment
- Benefits Interpretation
- Excellent Communication
- Student Assessment
- Small Group and Individual Assistance
Certification
INS 21, 22, and 23.
Quote
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
Jim Rohn
Timeline
Claims Representative
Elevance Health
12.2022 - Current
Audiobook Narrator
Self-employed
04.2021 - Current
Benefits Counselor
Marsh & McLennan
07.2017 - 05.2021
ECSE Program Assistant
West Des Moines Community Schools
08.2014 - 07.2017
Bachelor of Arts - Sociology With A Minor in Human Relations
University of Iowa
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